1st Level Support Specialist 40%

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For our client in the financial sector in Zurich, we are looking for an experienced, motivated, and professional 1st Level Support Specialist 40% (Mondays and Tuesdays).

For this exciting engagement, we are looking for somebody commited to a long term contract at 40% onsite with our prestigious banking client in the heart of Zurich.

Your Responsabilities:

• Hands-on support for local users
• IT-Support Zurich offices
• Ensuring overall management of the infrastructure (Servers, Workstations, Laptops, Printers, Networks, etc.)
• Planning and reporting to the Branch's IT Needs (setting up PCs, Movings, etc.)
• Daily controls/checks (alarms, video, technical rooms, etc.)
• Hardware asset inventory
• Planning and implementation of bank moves, including office planning

Your Profile:

• Experience in 1st Level Support, ideally within the finance/banking sector
• Understanding of logistics, IT and security topics
• Demonstrated experience in providing top level support in a Microsoft desktop environment
• Strong skills in regard of the technical infrastructure systems (Network, Operating Systems, Monitoring Software an Database)
• Excellent problem-solving skills, drive, and assumes ownership
• Professional appearance and very good communication skills are required
• Fluent in English, German is a big plus
• Experience in 1st Level Support, ideally within the finance/banking sector
• Understanding of logistics, IT and security topics
• Demonstrated experience in providing top level support in a Microsoft desktop environment
• Strong skills in regard of the technical infrastructure systems (Network, Operating Systems, Monitoring Software an Database)
• Excellent problem-solving skills, drive, and assumes ownership
• Professional appearance and very good communication skills are required
• Fluent in English, German is a big plus