IT Support Specialist

IT Support Specialist

Location: Zurich, Switzerland

Type: Dispatch / Part time

Hours: 4-5

Description: BCIC Swiss GmBH is looking for an On-site IT Support Specialist in Zurich, Switzerland for a dispatch position.

Responsibilities:

1. Provide first/second level contact and problem resolution for customer issues.
2. Work with Third Party Vendors to remediate complex AV issues as needed.
3. Provide timely communication on issue status and resolution.
4. Maintain ticket updates for all reported incidents.
5. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications.
6. Have basic knowledge of Mac operating system to support Apple PC users.
7. Install, upgrade, support and troubleshoot for printers and computer hardware.
8. Perform general preventative maintenance tasks on computers, laptops, and printers.
9. Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
10. Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
11. Broad experience of IT with a basic understanding of networks, servers, audio/visual, smart devices, and telecoms.
12. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Perform other duties as assigned.

Requirements:

1. Need to have a valid work permit.
2. Good knowledge about computers/IT.
3. Couple of years of experience in related field.
4. Students can apply.
5. Immediate joining.

If all the above match your requirements and needs, please feel free to send your CV mentioning the position in the subject line (with WhatsApp Number) as soon as possible.

Apply here: shamsun.nahar@bcic-swiss.com

Salary: Negotiable

Company Details:

BCIC SWISS GmBH
Lattichstrasse 6, 6340 Baar

Apply Now!

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