Medical Administrative Assistant

Job Overview
We are seeking a detail-oriented and professional Medical Administrative Assistant to join our healthcare team. This role is essential in ensuring the smooth operation of our medical practice by providing administrative support, managing patient interactions, and maintaining accurate records. The ideal candidate will have experience in medical or dental office settings, proficiency with electronic health records, and excellent communication skills to serve as the first point of contact for patients and staff alike.

Duties

• Greet patients and visitors in a courteous and professional manner at the front desk
• Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
• Maintain and update electronic medical records using systems such as Epic and Dentrix
• Verify patient insurance information and process billing or payments accordingly
• Assist with appointment scheduling, cancellations, and rescheduling to optimize clinic flow
• Handle administrative tasks including data entry, filing, and correspondence
• Support clinical staff with administrative needs as required
• Ensure compliance with healthcare privacy regulations and office policies

Requirements

• Proven experience as a Medical Administrative Assistant or Dental Receptionist in a healthcare setting
• Proficiency with Electronic Medical Records (EMR) systems such as Epic and Dentrix
• Strong knowledge of medical terminology and office procedures
• Experience with front desk operations, multi-line phone systems, and office management software
• Excellent organizational skills with attention to detail
• Ability to work efficiently in a fast-paced environment while maintaining professionalism
• Prior experience in medical or dental office environments is preferred
• Strong communication skills and a friendly demeanor to provide exceptional patient service

Job Type: Full-time

Pay: $17.45-$28.41 per hour

Expected hours: 40 per week

Benefits:

• Extended health care
• RRSP match

Work Location: In person