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Über
The Data Analyst collaborates with stakeholders across Tennr to provide clarity and insights into how our platform improves pre-visit patient processing for customers. You'll be responsible for turning raw data into actionable insights that show how Tennr drives outcomes: Conversion
ensuring that more patient referrals actually turn into scheduled visits and care delivered Denials
reducing claims denied by payers through cleaner data entry and qualification upfront Efficiency
enabling operators to process more referrals, faster, with fewer errors You'll work closely with Product, Engineering, Sales, and Marketing to execute on a wide array of projects, including: Building comprehensive ROI analysis strategies to ensure every customer sees maximal value from Tennr Designing customer health tracking systems that integrate data from Salesforce, Postgres, and RCM systems to predict when customers need attention before they know it themselves Iterating on dashboards that track conversion, denials, and efficiency across Tennr's product suite Universal Inbox, Benefits Investigation, Qualification, and Communication Coordination Rolling out new analytics tools that give customers visibility into how Tennr drives results, plus actionable opportunities to amplify those outcomes Develop a deep understanding of how customers run intake, wrangling, eligibility & benefits, qualifications, and revenue cycle management processes working with our Center of Excellence team to uncover inefficiencies and opportunities for improvement Deliver insights that highlight operational inefficiencies, data entry errors, or workflow issues that CX, Product, or Implementation teams can act on to help improve our customers businesses Collaborate with Data Engineers to design and optimize data lake and warehouse architectures that ensure scalability, reliability, and accessibility of analytics across the company Partner with Product, Engineering, Sales, and Marketing to deliver reporting and dashboard needs Design and maintain ETL processes to ensure data accuracy, timeliness, and scalability Own analytics projects from scoping to delivery, ensuring stakeholders get measurable value from your work Core Requirements Strong technical skills: SQL, BI tools (Tableau, Sigma, Power BI), Excel, ETL, and basic Python 1+ years of experience in an Analyst role, Software Engineering role, or related work experience Strong communicator: able to turn complex analysis into actionable insights for executives and cross-functional teams Growth mindset: gritty, adaptable, and passionate about learning Autonomy: able to manage projects end-to-end with minimal oversight while aligned with the Analytics Lead Cross-functional operator: skilled at partnering with Implementation, Customer Success, Marketing, Sales, and Product Bias to action: excited to move fast, test ideas, and refine through feedback Nice-to-Haves Experience with Snowflake Familiarity with Salesforce data and reporting Skills in query performance optimization Prior experience with healthcare data, workflows, or RCM systems Customer-facing experience comfort presenting insights, building ROI cases, or working directly with external stakeholders Why Tennr? Career Growth
: as one of the first analytics hires, you'll play a foundational role in shaping Tennr's analytics function, with significant room to grow as the team expands. Drive Impact
: one of our company values is
Cowboy , meaning you set the pace. You won't just talk about things, you'll get them done. And you'll feel the impact. Develop Operational Expertise
: learn the inner workings of scaling systems, tools, and infrastructure. Innovate with Purpose
: we're not just doing this for fun (although we do have a lot of fun). At Tennr, you'll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. Build Relationships
: collaborate and connect with like-minded, driven individuals in our Chelsea office 4 days/week (preferred). Free lunch! Plus a pantry full of snacks. Benefits New, spacious Chelsea office Unlimited PTO 100% paid employee health benefit options Employer-funded 401(k) match Competitive parental leave
Wünschenswerte Fähigkeiten
- ETL
- Power BI
- Python
- SQL
- Salesforce
- Tableau
Berufserfahrung
- Data Analyst
Sprachkenntnisse
- English
Hinweis für Nutzer
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