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Operations Analyst (f/m/x)

Über das Unternehmen

Our hiring company is a Global Leader in the Gaming industry. They created a job offer for a Operations Analyst.

Ihre Aufgaben

Providing operations mentoring and support to customer's operations staff

Provide first and second level operations support for customer production and test environments

Willingness to participate in the team's 24/7 hour on-call schedule

Reliable handling of system emergencies to minimize financial penalties

Investigating incidents in the production environment, developing incident reports and other follow-up items to the customer base, working mainly with remote engineers

Making recommendations regarding improvements for operating systems, software, infrastructure and procedures

Providing and verifying Computer Operations documentation and checklists

Interface with Services Project Managers, Account Managers and customer staff as appropriate during projects

Providing support to QA and CAT phases of projects

Performing specialist training as required

On-site visits and participation in customer technical meetings (approx. 10% travel)

Translating communication between internal and external parties (English- German).

Ihr Profil

In this position you will be providing support for ongoing operations and projects, both to internal and external customers, supporting Quality Assurance (QA) as well as Customer Acceptance Testing (CAT) and providing documentation.

Perks and benefits

An open and communicative company culture

A dynamic intercultural environment within a fast-paced industry

An exciting area of responsibility with the chance for development

Very good working conditions including health and additional benefits (special pension scheme)

Home Office

Standort

Diese Karrieremöglichkeit befindet sich in Remote, Remote

BITTE BEACHTEN: Das Einzige, was Sie tun müssen, ist Ihr Konto erstellen auf TieTalent und DAS WAR'S 🙂 + ES IST KOSTENLOS für Kandidaten! SIE WERDEN sich nicht für diese spezifische Position bewerben, sondern wenn es eine Übereinstimmung mit dieser Gelegenheit gibt, werden Sie kontaktiert und haben mehr Details darüber.

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