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Senior Carrier Sales Representative
- Springfield, Missouri, United States
- Springfield, Missouri, United States
À propos
Essential Functions
Tenders accept/reject loads, creates loads, sets appointments, dispatches, tracks and traces loads, root cause problem solves issues, and resolves/communicates to carrier and/or customer as appropriate
Conflict resolution and assisting Carrier Sales Rep to find the best possible solution and outcome in every transaction
Identifies and develops relationships with transportation providers to ensure adequate coverage to maximize penetration of customer freight portfolio through soliciting capacity
Manage day-to-day planning and scheduling of coverage for loads to ensure proper all customer's needs are met in the agreed upon time period
Additional Responsibilities
Continuous improvement in all segments of the business
Schedules and dispatches while ensuring compliance of Federal, State, and Local regulations. Responsible for timely updating of load statuses to the TMS.
Maintain a positive employee related climate and maintain a customer satisfaction index at a World Class Level while having availability 24/7/365 for responsibilities
Performs other duties as assigned
Skills and Abilities
Ability to represent the company with external constituents Represent Ryder Shipment Management Services in a professional manner to internal and external parties, Required
Ability to build strong customer relationships Demonstrated customer service capabilities. Direct customer interface (internal/external) on all customer related issues, Required
Effective leadership skills, Required
Strong verbal and written communication skills, Required
Ability to work independently and as a member of a team, Required
Demonstrates problem solving skills, Required
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors), Required
Flexibility to operate and self-driven to excel in a fast‑paced environment, Required
Capable of multi-tasking, highly organized, with excellent time management skills, Required
Competitive nature and the drive to contribute to winning culture, Required
Demonstrates customer service skills, Required
Effective negotiation skills, Required
Detailed oriented with excellent follow-up practices, Required
Qualifications
H.S. Diploma/GED, Required
Bachelor's Degree in Transportation Management, Logistics, Business Administration or related field, Preferred
3 years or more in Business, Required
Working knowledge of Transportation Industry, carrier modes & services and basic Supply Chain design and functionality Advanced, Required
Knowledge and support of RIL policies and procedures Advanced, Required
Demonstrated PC skills in MS Access, Excel, Word. Clear understanding of SMS legacy system Intermediate, Required
Understanding of assigned customer, customer product and distribution requirements Intermediate, Required
Compensation Salaried: Minimum Pay Range: 75000, Maximum Pay Range: 75000.
Benefits Full-time positions only: Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance and disability insurance options, paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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Compétences linguistiques
- English
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