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Transportation Sales Manager - Lowell, AR
- Lowell, Massachusetts, United States
- Lowell, Massachusetts, United States
Über
Here’s what you can expect from Watco:
Outstanding culture recognized by Forbes and Newsweek
Competitive compensation and benefits
Paid on-the-job training with peer trainers
Training for conductors, engineers, mechanics, and MOW Team Members at Watco’s Safe Performance Center
Leadership and development programs offered through Watco University
Career advancement opportunities
Job Summary The Account Manager of Watco Logistics is responsible for generating new sales activity and the overall day-to-day freight management of shipments and/or customer accounts. This position plays a critical role in providing quality service to customers, encouraging team morale and performance, while maintaining a positive culture within the branch. It is essential for the Account Manager to conduct the necessary activities to deliver the desired results, garner customers’ trust and produce above average gross revenue and profits to ensure the branch’s annual goals and objectives are met. This position has various responsibilities including freight sales, customer spot pricing, carrier price negotiation, and operational duties.
Essential Duties and Responsibilities
Develop new customer sales
Utilize various prospecting methods to generate new sales leads and solicit freight
Cultivate sustainable customer relationships and encourage customer growth
Deliver cost-effective solutions that will attract and retain customers
Manage broker and customer service aspects of assigned shipments and/or customer accounts
Effectively communicate with customers, carriers, operations, and internal teams
Support customers with pricing, operations, and payment-related issues
Manage spot pricing and carrier negotiations
Conduct on-site customer visits as neededWork hand in hand with transportation coordinators on brokering and provide effective feedback
Communicate effectively with customers, carriers, shippers, and team members
Involvement in spot pricing carrier negotiations and RFP (Request for Pricing form - Proposal) RFI (Request for Information)
Other duties as needed
Qualifications
2 years brokerage operations experience preferred
Transportation or supply chain related experience preferred
Business development personal training, sales knowledge, and highway service knowledge
Apply knowledge of organization, communication, conflict resolution, and time management skills
Use basic computer skills - Microsoft Excel, Word, PowerPoint, and Data Entry
Registry Monitoring Insurance Services (RMIS) skills recommended
Transportation Management System (TMS) skills recommended
Ability to work with others and be a positive influence on co-workers
Utilize professional phone and email communication skills
Ability to provide oral and written reports, business correspondence, and effective presentation of information to customers, team members, and managers
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Education Must be 18 years of age or older with High School or GED equivalent.
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Sprachkenntnisse
- English
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