Sr Manager, Sales

J.B. Hunt

Lowell, Massachusetts, United States

Lowell, Massachusetts, United States

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Job Summary Under general direction, the Sr Manager Sales is responsible for managing a team of sales personnel and directing them in their day-to-day responsibilities as well as developing a strategy for their team to ensure day to day duties are accomplished. The incumbent helps their team define the opportunity strategy to sell J.B. Hunt services and align internal teams on executing the strategy to establish and grow a book of business. Responsibilities include developing and growing employees, a vast knowledge of J.B. Hunt internal systems, and executing business with excellent customer service and profitable growth through team management. This role will promote and foster a customer-centric culture by influencing a team, and external and internal clients.
Key Responsibilities
Leads talent identification, development, performance, and overall management efforts for a sales team.
Manages performance of personnel by monitoring key performance indicators that ensure sales objectives are met.
Promotes customer success by ensuring that an excellent customer experience is provided and personnel are proactively identifying customer inefficiencies to increase stakeholder satisfaction and operational efficiency.
Assists direct reports in coordinating with internal teams and the customer to implement the customer's solution and maximize sales volume potential for products and services.
Provides day to day support for employee(s) and customers often by working with leadership to handle internal and external issues that have escalated beyond the scope of the incumbent’s direct report(s).
Collaborates and influences internal groups to optimize business processes – receivables, payables, sales, pricing, and operations.
Fosters inclusive team environment and promote inclusivity with customer interactions
Trains sales personnel on customer presentations/QBRs.
Qualifications
Minimum Qualifications: High school/GED and 3-4 years of Customer Experience/Account Management or Transportation/Logistics experience, or 2-3 years of Sales experience, plus experience demonstrating change management, working in high-volume environments, and a customer-centric focus.
Demonstrated ability to hold people accountable and engage in difficult conversations; demonstrated financial acumen; ability to motivate and lead a team; ability to create a customer-centric environment; and ability to influence beyond the organizational level.
Bachelor's degree in Business, Supply Chain, or Transportation Logistics preferred.
This position is not eligible for employment-based sponsorship.
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Lowell, Massachusetts, United States

Sprachkenntnisse

English

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