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IT Systems Administrator
- Cambridge, Massachusetts, United States
- Cambridge, Massachusetts, United States
Über
Position Summary: The IT Infrastructure Operations & Architecture (ITIO & A) team is responsible for IT Infrastructure from network port to cloud, and the devices in between. The ITIO & A team is seeking an experienced Systems Administrator who is able to bridge between help desk services and technical subject matter experts in Cloud, Network, and M365. The ITIO Systems Administrator will be the subject matter expert in all things endpoint management. Duties range from helpdesk escalation support to automation and engineering designed to improve service delivery. This role is intended to interface with all the domains ITIO is responsible for including Scientific Cloud, Networking, M365, and Identity and Access Management.
What You’ll Do:
Provide tier 3 technical escalationsupport to Flagship Pioneering Help Desk for end user support.
Develop, grow, and enhance endpoint engineering capabilities and automation.
Review and onboard new applications into Identity and Access Management.
Perform on-site support in server closets including tracking and unstacking equipment.
Travel to Flagship offices in the greater Boston area, remote offices, and occasionally internationally may be required.
Occasional on-call or after-hours support.
What We’re Looking For:
At least 5 years in IT and a minimum 2 years in house systems administration.
Experience working with Internal IT business stakeholders to identify and document infrastructure requirements and problems.
Strong understanding of Windows 11 and Windows Server.
Strong understanding of Microsoft Intune for user and device administration.
Intermediate understanding with scripting and automation using at least one technology including PowerShell, Terraform, Bash, Python, or an equivalent language.
Intermediate understanding of Identity and Access Management technologies including Entra ID, SAML, SCIM, Windows NTFS permission management.
Familiar with working in on-prem IT environments (server rooms, network closets, and IDFs).
Basic understanding of networking fundamentals including LAN, WAN, DNS, and VPN.
Basic understanding of at least one cloud technology including AWS, Azure, or GCP.
Nice to Have:
Bachelor’s degree in computer science, information technology, business, or related field of study or 5 equivalent years of experience.
Certifications applicable to network/infrastructure/cloud operations area, preferred.
Experience with MacOS & JAMF a plus.
Experience dealing with compliance-related regulations (e.g., PCI, HIPAA, GDPR), preferred.
Basic understanding of information security preferred.li>
Experience in an enterprise or similar environment that operates or supports across multiple separate business units or functions, preferred.
Experience with Linux a plus.
Physical Requirements
Ability to sit for extended periods while working at a computer.
Frequent use of hands and fingers for typing, mouse use, and handling small electronic components.
Ability to view computer monitors for prolonged periods.
Ability to communicate effectively verbally and in writing.
Occasional standing, walking, bending, stooping, kneeling, or reaching.
Ability to lift and carry equipment weighing up to 25–40lbs (e.g., desktops, monitors, UPS units).
Ability to work in small or confined spaces such as telecommunications rooms, wiring closets, and under desks.
Ability to use ladders or step stools to access overhead cabling or elevated equipment.
Ability to rack, mount, and cable equipment in standard 19” server racks.
Ability to work in environments with moderate to high noise levels (e.g., cooling systems).
Ability to work in hot or cold environments typical of server rooms and data centers.
Ability to respond to after-hours support calls and perform on-site emergency work as needed.
We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. We recognize that great candidates often bring unique strengths without fulfilling every qualification. If you have some of the experience listed above but not all, please apply anyway. We are dedicated to building diverse and inclusive teams and look forward to learning more about your background and interest in Flagship.
The salary range for this role is $76,000 - $104,500. Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies, and experience. Flagship Pioneering currently offers healthcare coverage, annual incentive program, retirement benefits and a broad range of other benefits. Compensation and benefits information is based on Flagship Pioneering’s good faith estimate as of the date of publication and may be modified in the future.
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Sprachkenntnisse
- English
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