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Position Summary The Ward Clerk provides administrative and clerical support to ensure the accurate registration, documentation, and coordination of patient care within the nursing unit. This position plays a vital role in maintaining financial integrity, compliance with regulatory requirements, and operational efficiency by serving as the key liaison between nursing, registration, and billing departments. Essential Responsibilities Registration and Documentation Accuracy • Review and verify all registration details at admission and discharge to prevent billing errors and ensure accurate patient data entry. • Monitor and confirm correct room assignments and corresponding rates to maintain billing accuracy for inpatient and observation stays. • Ensure all admission packets are completed, signed, and promptly entered into the system, supporting compliance and documentation standards. • Support outpatient hospital admissions, including Emergency Department, Urgent Care, and other outpatient services. Census and Log Book Management • Maintain accurate inpatient, observation, and obstetric log books for reporting and departmental tracking. • Reconcile daily census information to ensure all admissions, discharges, and transfers are accurately reflected. Insurance and Financial Verification • Verify insurance coverage upon admission and follow up on discrepancies to minimize denied claims. • Assist uninsured or underinsured patients with hospital financial aid applications and Medicaid enrollment to improve access and reimbursement. Compliance and Patient Education • Confirm and document each patient's opt-in/opt-out status in accordance with privacy and consent policies. • Ensure patients receive and understand required Medicare notices (MOON and IMM forms) to maintain compliance and transparency. • Assist in verifying that the patient's documented diagnosis aligns with the physician's diagnosis to support accurate coding and reimbursement. Clinical Support and Flexibility • Provide occasional patient sitter support as needed during periods of high census or staffing shortages. • Collaborate with nursing staff to reduce administrative workload, allowing clinical personnel to focus on direct patient care. Qualifications • High school diploma or equivalent required; college coursework in health administration preferred. • Prior experience in healthcare registration, billing, or medical office administration strongly preferred. • Working knowledge of hospital information systems (e.g., Meditech) and patient privacy regulations (HIPAA). • Strong organizational, communication, and problem-solving skills with a focus on accuracy and service. • Ability to maintain composure and professionalism in a fast-paced clinical environment. Expected Outcomes • Reduced billing and registration-related revenue loss. • Improved patient satisfaction through timely, accurate administrative support. • Enhanced compliance with Medicare and Medicaid documentation standards. • Streamlined nursing workflows and decreased administrative burden. • Increased efficiency and accuracy in census and patient record management. Conclusion Establishing the Ward Clerk position strengthens the link between clinical operations and financial integrity. This role ensures that patient care is supported by accurate data, compliant documentation, and efficient administrative processes-improving both patient experience and hospital performance. Pay Range: $20 per hour
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