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Quality Assurance Analyst
- Sacramento, California, United States
- Sacramento, California, United States
Über
The CA II conducts quality control reviews of 10% of background eligibility checks made by CA I to ensure the determinations are accurate. The CA II also assists with developing Quality Assurance Unit processing procedures, workload tracking logs, and unit statistical reports. The CA II provides one‑on‑one training on a regular basis, as well as group refresher trainings as needed, to the CA I and other Bureau of Firearms staff regarding eligibility check determinations and associated processes. The CA II acts in a lead capacity to resolve the most complex criminal and firearm record related issues specific to background eligibility checks. The CA II provides direction and assistance to staff on workload processes, conducts research, and works directly with law enforcement and other government agencies. The CA II works with the Application Development Bureau information technology staff to develop, test, and implement system enhancements to the section’s databases. In response to critical workload, the CA II may be required to work mandatory overtime and may not be granted time off during the months of November and December.
You will find additional information about the job in the Duty Statement.
Position Details Job Code # : JC-521799
Position # : 420-549-0110-007
Working Title : Quality Assurance Analyst
Classification : CRIME ANALYST II
Salary : $5,189.00 - $6,701.00
# of Positions : 1
Work Location : Sacramento County
Telework : Hybrid
Job Type : Permanent, Full Time
Work Shift : Day
Work Week : Monday-Friday
Department Information
This position is located in the Division of Law Enforcement, Bureau of Firearms, Quality Assurance Unit.
Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
For more information about the Department please visit the Attorney General’s website at www.oag.ca.gov.
Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR.
Benefits of Working for the State of California
Work‑life balance
11 paid holidays
Flexible paid leave options
Consistent wage increases
Pension retirement
Job stability
Health/Dental/Vision Insurance
Public Service Loan Forgiveness (PSLF) and more!
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Sprachkenntnisse
- English
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