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Northern Powergrid is currently seeking an Administration Assistant to support their Connections Team based in Stockton. This is a temporary ongoing opportunity, with the possibility of extension depending on business requirements.
The Role
This is a varied and busy administrative role that plays a key part in supporting the Connections process for new electricity supplies. You will be responsible for processing customer applications, maintaining accurate records, and ensuring work is set up correctly for internal technical teams. The role requires strong attention to detail, good judgement, and the ability to manage a high volume of work while meeting strict deadlines.
You will be working across several IT systems, including bespoke internal systems, so confidence with IT and the ability to adapt quickly to new processes is essential. Some aspects of the role are technical in nature, making this position well suited to someone who enjoys problem-solving and variety in their day-to-day work.
Key Responsibilities
Processing applications for new electricity connections received via email, post, and an online application system
Accurately inputting customer and job data into internal systems
Setting up jobs on the system ready to be passed to the Estimating Team
Printing and collating plans and maps related to customer applications
Monitoring workloads and working to strict deadlines to meet company standards and service level agreements
Liaising with internal teams to ensure applications are complete and processed efficiently
Maintaining accurate records and ensuring compliance with internal procedures
Required Skills
Strong attention to detail and accuracy
Able to manage a high workload in a fast-paced environment
Confident IT user, comfortable working across multiple systems
Good organisational and time-management skills
Able to use judgement and follow procedures
A team player with a flexible and adaptable approach to work
Previous administrative experience is desirable but not essential
If this role is of interest, please apply direct or send your CV to
Sprachkenntnisse
- English
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