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Sales Manager
- Charlotte, North Carolina, United States
- Charlotte, North Carolina, United States
Über
We are currently seeking a dynamic, goal-driven, and customer-focused Sales Manager to join our team at East Towne. This role is vital in leading our sales efforts, building strong relationships, and driving occupancy growth within our senior living communities.
Why Join East Towne?
Competitive salary
Comprehensive health, dental, and vision insurance
Paid time off and holidays
Ongoing professional development opportunities
Company‑paid life insurance
Company‑paid Employee Assistance Program
Position Summary The Sales Manager is responsible for leading the community’s sales and marketing efforts, achieving occupancy goals, and building strong relationships with prospective residents, their families, and the broader community. This role requires strategic planning, proactive outreach, and a passion for helping seniors find their ideal living environment.
Essential Duties and Responsibilities Sales & Marketing Strategy
Develop and execute strategic sales plans to achieve and exceed occupancy targets.
Conduct market analysis to identify opportunities for growth and competitive advantages.
Implement marketing campaigns, events, and outreach programs to generate leads.
Lead Management
Manage the entire sales process, from inquiry to move‑in, ensuring a seamless and personalized experience.
Track and report on sales activities, lead conversions, and occupancy trends.
Utilize CRM software to maintain accurate records of prospects and follow‑up activities.
Relationship Building
Build and maintain strong relationships with prospective residents, families, referral sources, and community partners.
Represent East Towne at community events, networking opportunities, and professional gatherings.
Team Collaboration
Work closely with the Executive Director, community staff, and corporate support teams to align sales efforts with community goals.
Provide training and support to team members on effective sales techniques and customer engagement.
Qualifications
Education:
Bachelor’s degree in Marketing, Business Administration, or related field preferred.
Experience:
Minimum of 2–3 years of sales experience, preferably in senior living, healthcare, or hospitality.
Proven track record of meeting or exceeding sales targets.
Skills:
Strong sales, negotiation, and closing skills.
Excellent communication and interpersonal abilities.
Proficiency in Microsoft Office Suite and CRM software.
Ability to work independently, manage time effectively, and adapt to a fast‑paced environment.
Physical Requirements:
Ability to travel locally for community outreach and networking events.
Occasionally lift marketing materials up to 20 lbs.
Certifications & Requirements:
Must successfully pass a background check and drug screening.
Valid driver’s license with a clean driving record (if travel is required).
If you are a motivated sales professional with a passion for making meaningful connections and driving results, we’d love to have you on our team.
Apply today to make a difference at East Towne!
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Sprachkenntnisse
- English
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