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Insides Sales Representative
- Manchester, New Hampshire, United States
- Manchester, New Hampshire, United States
Über
Benefits – Health insurance (medical, dental, vision all start day of hire)
PTO
Life Insurance
401K after 90 days, company match after 1 year
Our customer is the Mid‑Atlantic & New England Region’s premium supplier for Petroleum Equipment Sales and is currently hiring for a Sales Representative that will transition from Inside Sales to Outside Sales after a substantial amount of time training. At first, the position requires the person to accurately input orders, quotes, and ensure that day‑to‑day customer needs are met. Once transitioned to Outside Sales, the candidate should have the ability to lead and execute sales strategies, identify business opportunities, expand markets, cultivate relationships, provide valued solutions, and execute initiatives that will take the Company’s success to the next level. The role continuously fosters relationships with customers by providing ongoing support, information, resolution, and improvements.
Responsibilities (Inside Sales)
Check availability on material in stock and, when not in stock, locate and give customer an ETA on when material will arrive on location.
Responsible for entire order process, from order creation to the delivery of the correct products.
Maintain accurate and organized records.
Ensure freight charges are billed on tickets to customers when material is shipped on third‑party carriers. Collect packing list and receive POs from warehouse.
Check email frequently for orders or incoming quotes.
Ensure quotes and orders are done in a timely manner, meeting deadlines from sales team and customers.
Carefully review Vendor Purchase Orders to ensure accuracy.
Collaborate with Outside Sales and Driver/Warehouse Personnel to ensure customer satisfaction.
Contribute to team effort by accomplishing related results as needed.
Remain knowledgeable of company’s products, market and industry trends, competitors, and leading customer strategies.
Responsibilities (Outside Sales)
Identify business opportunities by targeting prospects and evaluating their position in the industry; provide a consultative sales approach to better understand business from the customer’s perspective.
Maintain outstanding levels of customer service.
Keep customers current with updated equipment information with consistent communication, attention to detail and sales of company‑approved products and services at a fair profit margin.
Serve the retail‑oriented customers – architects, engineers, municipalities, mechanical contractors, and regulators to specify, quote and sell Company’s products and services.
Understand how fuel and lubrication systems operate, including but not limited to vehicular fueling, day tank systems for generators, above and below ground tank systems, and lubrication systems in shop maintenance facilities.
Provide marketing and promotional designs to expand sales.
Maintain accurate files relating to customer contact, details, and promotional activities.
Analyze competitors to identify key business opportunities to expand market reach and develop services; assess situations and recommend strategies for moving forward.
Remain current on industry trends, market activities, and competitors to strategically position our products/services; maintain technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.
Create and communicate meaningful Sales and Performance KPIs to drive profitable growth.
Create and encourage an atmosphere of partnership, collaboration and teamwork with other departments, leveraging networking across the business.
Forecast and report on actual performance, both financially and with respect to customer service performance metrics.
Determine customer requirements for new products & services and introduce new products to existing accounts.
Requirements
1 to 2 years previous sales experience
Microsoft Office plus previous experience with an ERP system a plus
Highly effective communicator
Ability to project a positive image to customers
Demonstrated ability to build positive business relationships
Well organized and represent the company in a professional manner
Able to deal with a variety of people and situations in a positive and open‑minded manner
Good listener and strong written and verbal communicator
Entrepreneurial, goal‑driven, action‑oriented, self‑motivated
Ability to make key customer decisions
Attention to detail and deadlines
Valid driver’s license and good driving record
Excellent knowledge of MS Office
We are an EOE.
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Sprachkenntnisse
- English
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