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Sales Manager (Inside Sales)
- Duluth, Minnesota, United States
- Duluth, Minnesota, United States
Über
Key Responsibilities Sales Leadership
Lead, coach, and mentor insurance producers and sales staff.
Conduct regular one‑on‑one coaching sessions and performance reviews.
Establish clear sales goals, expectations, and accountability standards.
Support team members in overcoming objections, improving closing ratios, and increasing production.
Sales Performance Management
Monitor sales activity, pipeline management, and conversion metrics.
Track key performance indicators (KPIs), including:
Quotes generated
Close ratios
New business premium written
Follow‑up compliance
Retention opportunities
Analyze sales trends and provide recommendations for improvement.
Prepare and present weekly and monthly sales reports to leadership.
Process & Training
Develop and maintain sales procedures, workflows, and best practices.
Assist in creating training materials and onboarding programs for new producers.
Ensure consistent use of company systems and documentation standards.
Promote adherence to agency processes and operational procedures.
Business Development
Assist producers in identifying growth opportunities.
Support strategic initiatives to increase market penetration and revenue.
Participate in carrier relationship management and business planning efforts.
Collaborate with customer service and retention teams to improve client experience.
Team Accountability
Ensure compliance with company policies and procedures.
Address performance concerns promptly and professionally.
Foster a positive, solution‑oriented culture focused on results and client service.
Qualifications Required
Minimum 3 years of sales leadership or sales management experience.
Proven track record of meeting or exceeding sales goals.
Strong coaching, leadership, and communication skills.
Ability to analyze data and make informed business decisions.
Excellent organizational and time‑management abilities.
Proficiency with CRM, agency management systems, and Microsoft Office applications.
Preferred
Insurance industry experience strongly preferred.
Active Property & Casualty Insurance License preferred.
Experience managing multiple sales representatives or producers.
Familiarity with KPI‑driven management environments.
What Success Looks Like
Increased team production and revenue growth.
Improved close ratios and pipeline management.
Consistent accountability and performance management.
Well‑trained, engaged, and productive sales team.
Accurate reporting and actionable business insights.
Compensation & Benefits
Competitive base salary.
Performance‑based bonus opportunities.
Paid time off and company benefits.
Professional development and training opportunities.
Career growth within a growing organization.
Equal Employment Opportunity Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP.
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Sprachkenntnisse
- English
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