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Inside Sales Account Manager
- Everett, Washington, United States
- Everett, Washington, United States
Über
Inside Sales Account Managers are responsible for facilitating the sales process to generate new sales opportunities or upsell of company products via telephone, email or other electronic communication. You will oversee responses to customer order and quotation requests for all levels of accounts received via outside field salespersons, telephone and/or written correspondence.
In this role, you will be responsible for calibration equipment and software Inside Sales activity. You will partner with and support Fluke Calibration’s field sales team to improve customer excitement, sales opportunities, resulting revenue and support the long‑term Fluke Calibration strategic plan. Our ideal candidate will be highly driven to serve customers and have technical skills for learning electrical, pressure, temperature or flow calibration solutions, software calibration solutions as well as SaaS product offerings. If you are considering an opportunity to start or build your sales career in a team with a long history of success, enabling customers through technology, this may be the position for you.
Responsibilities
Facilitate the sales process through project management, tracking open sales orders, issue resolution and overall customer service and support.
Prospect, source and prioritize new sales opportunities by phone and email to achieve your sales goals by maximizing customer‑facing time.
Build and adapt an individual communication approach by customer relationships to understand their needs and remain responsive to changing customer goals and challenges.
Support Fluke Calibration field sales to provide an excellent customer experience by providing timely and accurate quotations, technical information, adding funnel in CRM, moving opportunities through the funnel and contribute to top‑line growth by meeting or exceeding the North American calibration sales target.
Provide customer follow‑up activities on behalf of the field sales team, driving late‑stage opportunities through to a successful close for one or more of the product families (Electrical, Pressure, Flow, Temperature or Software products).
Represent Fluke Calibration as a calibration generalist to customers, representatives, sales support and the business unit in all sales‑oriented activities to deliver an outstanding experience to Fluke Calibration customers.
Demonstrate perseverance and diligence to overcome customer concerns and close sales opportunities.
Generate profitable growth through quota attainment.
Qualifications
Associate or bachelor degree in Engineering, Computer Science, another related field or equivalent experience.
2+ years of related experience in a customer‑facing role.
Previous experience with spending 50% or more of the day working with customers over the phone.
Excellent listening and communication skills to capture and address customer needs.
Metrology‑related experience with test, measurement, calibration or technical related experience.
Experience using a customer relationship management tool (CRM), e.g., Microsoft Dynamics CRM.
Experience selling hardware solutions / understanding of capital equipment purchasing process.
Benefits
Comprehensive medical, dental & vision benefits.
401(k) matching.
Tuition reimbursement.
Paid vacation and sick time.
Family leave.
Laptop and phone.
Working Conditions Sales are made primarily through phone and internet contacts, or through specialized website and social media. Standard office conditions flexible, work environment and possibility for working remote. Additional language proficiency is a plus.
Pay Range The salary range for this sales position (inclusive of sales incentives/commissions in local currency) is 75700 – 126400.
Company Overview Fortive’s essential technology makes the world safer and more productive. We accelerate transformation in high‑impact fields like workplace safety, build environments, and healthcare. We are a global industrial technology innovator with a startup spirit. Our forward‑looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission‑critical solutions. We are a force for progress, working alongside our customers and partners to solve challenges on a global scale.
About Fluke Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer‑obsessed market leader with a strong reputation for reliability, quality and safety. A wholly owned subsidiary of Fortive Corporation, Fluke is a global corporation headquartered in the greater Seattle area.
We are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
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Sprachkenntnisse
- English
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