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Junior Content Developer
- Quantico, Virginia, United States
- Quantico, Virginia, United States
Über
Key Responsibilities
Technical Writing
Create, edit, and maintain technical documentation, user guides, standard operating procedures (SOPs), knowledge base articles, and process documentation.
Translate technical information into clear, concise, and user‑friendly content for both technical and non‑technical audiences.
Collaborate with subject matter experts, developers, QA teams, and business stakeholders to gather information.
Ensure documentation accuracy, consistency, and adherence to company standards.
Assist in maintaining document repositories and version control processes.
Business Analysis
Gather, document, and validate business requirements through stakeholder interviews, workshops, and meetings.
Create and maintain business requirements documents (BRDs), functional requirements documents (FRDs), process flows, use cases, and user stories.
Analyze existing business processes and identify opportunities for improvement.
Support testing activities by assisting with test scenarios, user acceptance testing (UAT), and requirement traceability.
Facilitate communication between business users and technical teams.
Required Qualifications
Bachelor's degree in Business, English, Communications, Information Systems, Technical Communication, Computer Science, or a related field.
1–3 years of experience in technical writing, business analysis, project coordination, or a related role.
Strong written and verbal communication skills.
Experience creating documentation and process flows.
Strong analytical and problem‑solving abilities.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to manage multiple tasks and meet deadlines.
Preferred Qualifications
Experience with Agile/Scrum environments.
Familiarity with Jira, Confluence, SharePoint, or similar collaboration tools.
Experience writing software, API, system, or business process documentation.
Knowledge of requirements gathering methodologies.
Exposure to SQL, data analysis, or reporting tools is a plus.
Understanding of SDLC (Software Development Life Cycle).
Key Skills
Technical Documentation
Requirements Gathering
Business Process Analysis
Process Mapping
User Stories
Stakeholder Management
SOP Development
Agile Methodologies
Jira / Confluence
Microsoft Office Suite
Communication Skills
Analytical Thinking
Ideal Candidate The ideal candidate is naturally curious, highly organized, and capable of working with both business stakeholders and technical teams. They can quickly learn new systems, ask thoughtful questions, and produce high‑quality documentation that improves communication and operational efficiency.
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Sprachkenntnisse
- English
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