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Digital Enablement - Senior Field Operations Digital / Analytics Integration Analyst
- Jacksonville, Florida, United States
- Jacksonville, Florida, United States
Über
Translate stakeholder and end‑user needs into end‑state requirements by leading user research initiatives and ensuring alignment with the business objectives and priorities set by GTO and Field Operations leadership. Own end‑user feedback collection and triage; analyze lessons learned, pain points, surveys, and usability studies to convert findings into prioritized improvements. Collaborate with UX focals to define UI requirements and mockups that implement business process steps while meeting usability and accessibility standards. Validate functionality through end‑user feedback and testing. Help deliver release notes, training materials, tip sheets, and training sessions and provide post‑release support to operational users. Basic Qualifications
5+ years’ experience with digital transformation, information technology, and/or system development and implementation within an Agile team environment. Track record of engaging with end users throughout the project lifecycle and using end‑user feedback to drive improvements. Demonstrated ability to work cross‑functionally and manage multiple concurrent projects with a progress‑over‑perfection, action‑oriented mindset. Strong interpersonal communication and people skills, stakeholder management and facilitation; ability to build trust and engage at all levels in the business. Preferred Qualifications
Strong analytical, problem‑solving, and writing skills with attention to detail. Self‑starter with systems‑thinking ability to map operational objectives to technical solutions, including for new or ambiguous scenarios and large‑scale problem sets. Experience with MRO, Field Operations, and sustainment processes. Prior experience with applying continuous improvement practices in a shop‑floor or field‑operational environment. Legal and Compliance Statements
Conflict of Interest: Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug‑Free Workplace where post‑offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies. Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law. Security Clearance: This position requires the ability to obtain a U.S. Security Clearance and an interim and/or final U.S. Secret Clearance post‑start is required.
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Sprachkenntnisse
- English
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