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Systems Administrator Skill Level 3
- Columbia, South Carolina, United States
- Columbia, South Carolina, United States
Über
Location: Annapolis Junction, MD
Clearance Requirement: TS/SCI with Poly
Responsibilities
Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Support day‑to‑day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
Communicate status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in‑depth experience in troubleshooting IT systems
Deliver detailed analysis and feedback to agency management and internal customers for escalated tickets
Support the dispatch system and hardware problems and remain involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and install/load operating system software; troubleshoot, maintain integrity, and configure network components, implementing operating system enhancements to improve reliability and performance
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware, applications and software integration
Minimum Qualifications
Fifteen (15) years experience as a Systems Administrator in programs and contracts of similar scope, type, and complexity is required
Bachelor’s degree in a technical discipline from an accredited college or university is required
Five (5) years of additional Systems Administrator experience may be substituted for a bachelor’s degree
Relevant Experience
Experience must be in an area directly related to the customer's mission (e.g., collection, cyber, and intelligence analysis) and/or a similar mission in the IC or DoW
Pay Range: $190,000‑$210,000
BTS Software Solutions is an Equal Opportunity Employer (EOE). All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
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Sprachkenntnisse
- English
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