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Customer Service Project Manager Data CentersSiemens • Wendell, North Carolina, United States
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Customer Service Project Manager Data Centers

Siemens
  • US
    Wendell, North Carolina, United States
  • US
    Wendell, North Carolina, United States
Jetzt Bewerben

Über

Customer Service Project Manager Data Centers

Siemens Project Management Office (PMO) is looking for a Customer Services (CS) Project Manager to join our Data Centers team. This position can be remote based out of Wendell, NC.

Role Description:

  • Project Management: Manage projects from inception to completion, ensuring safety, budget, schedule, quality, and performance objectives are met.
  • Communication & Stakeholder Management: Communicate effectively with team members, stakeholders, and management, providing regular updates and managing customer expectations throughout the project lifecycle.
  • Resource Management: Identify, assign, and manage project resources, including engineering, field personnel, vendors, and 3rd-party services.
  • Risk Management: Proactively identify project risks, develop mitigation strategies, and monitor/control 3rd-party vendors to ensure contract adherence.
  • Financial Leadership: Track project budget, schedule completion, and perform monthly revenue forecasting.
  • Contract Management: Review and understand contractual obligations, manage change orders, and participate in vendor negotiations.
  • Quality & Process Improvement: Develop project execution plans like quality & testing plans, schedules, and risk registers. Implement recovery plans to address performance issues.
  • Collaboration & Relationship Building: Collaborate with internal/external teams and clients to develop site schedules, maintain client relationships, and provide "Lessons Learned" feedback to improve project offerings.

You'll win us over by having the following qualifications:

  • Bachelor's Degree or equivalent combination of education and experience.
  • 7+ years of direct service project management experience.
  • 7+ years of written and verbal communication skills, to present complex issues to multi-level audiences and effectively communicate progress, status and issues to internal and external Customers.
  • Applicants must be authorized for employment in the U.S. without the need for employer sponsored work authorization now or in the future.

Preferred Skills and Experience:

  • PMP certification while not required immediately for this role, for those who do not have it already, obtaining PMP certification is required within 1 year of employment
  • A degree in engineering or construction management
  • Experience in specific industry related to service project e.g., field service, EPC projects, construction, energy, manufacturing
  • An understanding of medium and/or high voltage electrical equipment
  • An understanding of datacenter construction projects
  • Experience with MS Project or other relevant scheduling software
  • Strong leadership skills with experience in leading cross-functional project teams
  • Excellent written and verbal communication skills, to present complex issues to multi-level audiences and effectively communicate progress, status, and issues to internal and external Customers.

Our Commitment to Diversity, Equity, and Inclusion:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

You'll Benefit From:

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here. The pay range for this position is $91,463 - $156,794 annually with a target incentive of 10% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

  • Wendell, North Carolina, United States

Sprachkenntnisse

  • English
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