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Desktop Support SpecialistConverge Resources • Phoenix, Arizona, United States
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Desktop Support Specialist

Converge Resources
  • US
    Phoenix, Arizona, United States
  • US
    Phoenix, Arizona, United States
Jetzt Bewerben

Über

Job Title: Endpoint Desktop Vulnerability Technician
Location: Greater Phoenix Area (Onsite)
Duration: 6+ Month Contract
Overview A leading organization within the financial services sector is seeking an experienced Endpoint Desktop Vulnerability Technician to support a large-scale enterprise environment. This role sits within a high-impact cyber-security function, focused on identifying and remediating endpoint vulnerabilities across a complex Windows-based infrastructure.
This is a hands‑on position where you’ll play a key role in reducing security risk, improving endpoint posture, and driving remediation efforts in coordination with cross-functional IT and security teams.
Key Responsibilities
Execute recurring vulnerability scans across enterprise desktop environments using established security tools
Review and validate scan results, distinguishing true risks from false positives
Prioritize remediation efforts based on severity, exploitability, and business impacts
Deploy patches, system updates, and configuration changes across Windows endpoints
Partner with security operations, infrastructure, and desktop support teams to coordinate remediation activities
Monitor vulnerability remediation progress and ensure alignment with internal SLAs
Investigate and resolve issues related to failed patches or non-compliant endpoints
Maintain accurate documentation of vulnerabilities, remediation steps, and closure status
Assist in refining endpoint hardening standards and baseline configurations
Provide reporting and status updates to stakeholders on remediation efforts and risk exposure
Required Experience
Background in endpoint engineering, desktop support, or vulnerability remediation within enterprise environments
Hands‑on experience managing vulnerabilities across Windows-based systems
Strong understanding of vulnerability lifecycle management (identify, assess, remediate, validate)
Experience with enterprise patching and endpoint management tools such as MECM/SCCM, Intune, or equivalent
Solid knowledge of Windows OS, group policy, and endpoint security configurations
Ability to translate vulnerability data into actionable remediation plans
Strong troubleshooting capabilities related to patching failures and endpoint compliance issues
Effective communication skills for working across technical teams
Preferred Qualifications
Experience with vulnerability management platforms such as Tenable, Qualys, or Rapid7
Scripting experience (PowerShell or similar) for automation and remediation tasks
Familiarity with security frameworks such as CIS benchmarks or NIST guidelines
Experience working in regulated or compliance-driven environments (financial services, healthcare, etc.)
Exposure to endpoint detection and response (EDR) tools
Education & Certifications
Bachelor’s degree in IT, Cybersecurity, Computer Science, or related field (or equivalent experience)
Microsoft endpoint or desktop certifications preferred
Security certifications such as Security+ or CySA+ are a plus
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  • Phoenix, Arizona, United States

Sprachkenntnisse

  • English
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