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Linux Systems Administrator
- Phoenix, Arizona, United States
- Phoenix, Arizona, United States
Über
We're changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.
Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.
If you're ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you're in the right place.
Build Amazing - Deliver Amazing - Live Amazing - Be Amazing
Nextiva is currently seeking bright and talented individuals for a Linux Systems Administrator position. The Linux Systems Administrator is responsible for supporting the day-to-day activities of Nextiva's physical, virtual, and cloud servers running various flavors of the Linux operating system. The role is predominantly focused on problem resolution, enhancement request fulfillment, proactive monitoring, and preventative maintenance. In addition, the Linux SysAdmin will be responsible for automating common to complex tasks, overseeing patch management and deployment, multi-level troubleshooting and various other related activities.
Key Responsibilities
Ensure the availability and reliability of production, staging, and development servers and virtual machines meets the business needs
Troubleshoot issues and problems related to Linux OS, services and applications, networking, VMware, storage, and other related components
Collaborate with network engineering, software engineering, SRE/DevOps and others, to resolve incidents and outages
Maintain a robust patch and lifecycle management strategy to minimize security vulnerability exposure and maximize supportability
Manage and deploy virtualized instances running Linux and Windows
Write Ansible playbooks to facilitate automation
Monitor servers and infrastructure to proactively identify potential issues and outages, before they happen
Build, maintain, and promote strong technical documentation
Collaborating with and cross-train other administrators to guarantee transfer of knowledge
Qualifications
Bachelor's degree in Information Technology, Computer Science, or related work experience
8+ years of experience in Linux systems administration, including both Red Hat and Debian based operating systems
Strong experience with VMware virtualization platform and vSphere management
Strong experience writing automation with an emphasis on Ansible
Strong awareness of networking and internet protocols including TCP/IP, DNS, SMTP, HTTP and distributed networks
Working knowledge of physical and virtual storage concepts, including iSCSI
Working knowledge of common web services including Nginx, Apache, and Tomcat
Working knowledge of public clouds such as AWS, GCP, and Oracle Cloud
Experience with monitoring and logging tools like Datadog, Solarwinds, Kibana, Filebeat
Experience working with Atlassian products such as Jira, Confluence, and Bitbucket
Excellent time management skills with the proven ability to prioritize, handle multiple tasks, and work under tight deadlines while delivering high quality results
Demonstrate good judgment in solving problems, identifying problems in advance, and proposing solutions
Highly organized, detail oriented, adaptable and quick‑thinking with a proactive approach, an enterprise focus, an understanding of shifting business needs and the ability to change priorities with ease
Excellent written and verbal communication skills with the ability to communicate knowledgeably and effectively
Ability to excel both individually and as a team player in a fast paced, self‑directed, constantly evolving environment
Flexible availability for on‑call support during non‑peak hours
Nextiva Core Competencies / DNA:
Drives Results: The successful candidate will be action oriented, with a passion for solving problems. They will bring clarity and simplicity to ambiguous situations. This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success. They are a change agent, prepared to lead and drive changes as we transform.
Critical Thinker: The successful candidate is fact based and data driven, able to understand and articulate the why, identifying key drivers and learning from the past. They are forward-thinking , anticipating problems before they arise. They'll recommend and action well thought out solutions, understanding the risks and dependencies.
Right Attitude: The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they're resilient and able to easily bounce back from setbacks. They will be able to zoom in / out, willing to be hands‑on to help solve important problems while being a motivating figure for the team along the way. They will embrace a culture of service and learning with a focus on caring , supporting and respecting our customers and team members.
Compensation, Rewards & Benefits: The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.
Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long‑term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.
Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!
Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS
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