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Business Analyst (Asset Management and Business Systems)King County • United States
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Business Analyst (Asset Management and Business Systems)

King County
  • US
    United States
  • US
    United States
Jetzt Bewerben

Über

Salary:
$110,087.54 - $139,542.21 Annually Location :
King Street Center - 201 S Jackson St, Seattle, WA Job Type:
Career Service (Exec) Job Number:
2026TH27446 Department:
DLS - Dept. of Local Services Division:
Road Services Opening Date:
06/12/2026 Closing Date:
6/28/2026 11:59 PM Pacific FLSA:
Exempt Bargaining Unit:
C7A : PROTEC17-MTD,DLS Full- or Part-Time:
Full Time Hours/Week:
40 hours/week
Summary The Road Services Division (RSD) is actively seeking a Business Analyst role within the Asset Management and Business Systems (AMBS) Team. This role is ideal for individuals who thrive at the intersection of people, process, and technology. The Business Analyst will train and support users in Cityworks, promote quality data practices, and analyze business workflows to improve functionality, efficiency, and integration. This position also participates in process improvement efforts and helps configure and optimize the Cityworks Asset Management System (AMS). The role provides analytical and reporting support that informs key operational decisions.
You will collaborate closely with road maintenance crew chiefs/supervisors, engineers, planners, management, and IT partners to strengthen RSD's GIS-centric asset management framework. As a knowledge expert this position will be part of a high-performing team that is a leader in providing excellent customer service and consistency. If you are an action-oriented professional with a desire to provide exceptional customer service, is eager to add to base knowledge and skills, can effectively prioritize competing priorities, and values being a part of a supportive and inclusive work environment, we want to hear from you! The Department of Local Services is deeply dedicated to fostering in every aspect of our work. Our pledge is to cultivate, embrace, and celebrate the distinct experiences, viewpoints, and perspectives of our people, partners, and the communities we serve. Through this work, we dismantle systemic barriers, address inequities, and actively confront prejudices and biases. We acknowledge this journey is ongoing and were main steadfast in our efforts to create a positive impact for our employees and communities alike.
To learn more about the Department of Local Services, please visit our website at: https://kingcounty.gov/en/dept/local-services Job Duties
Participate in Lean-based process improvement events across road maintenance, engineering, environmental compliance, and planning functions. Gather and document business requirements; translate field and program needs into improved workflows. Configure and optimize Cityworks, including templates, tasks, workflows, inboxes, and permissions. Support system testing, documentation, and change management activities. Analyze work order, asset, environmental, and roadway operations data to create reports, maps, and dashboards. Develop performance indicators and visual management tools to support operational planning and communication. Deliver training for Cityworks users across RSD: field crews, inspectors, engineers, and planners. Perform GIS edits to improve asset accuracy and support engineering, stormwater, and roadway infrastructure programs. Support ad-hoc projects that improve business intelligence and internal workflows. Experience, Qualifications, Knowledge, Skills
Two years of experience working with a GIS-centric asset management technologies (such as Cityworks or Cartegraph AMS); OR an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities. Demonstrated experience in business analysis, including eliciting and documenting requirements, translating needs into solution approaches, and facilitating meetings for analysis, user testing, and training. Proficiency in asset management systems, including configuration, user support, and workflow optimization. Basic understanding of GIS principles and spatial data concepts, as applied to GIS-integrated asset management systems. Basic understanding of database and programming principles, including best practices. Strong communication and collaboration skills, including the ability to work effectively with cross-functional teams, build relationships, bridge differences, and provide constructive feedback to support data quality. Demonstrated ability to analyze, troubleshoot, and resolve system issues to maintain data integrity and system reliability. Desired Knowledge/Skills/Abilities
Experience in a transportation or public works agency Ability to relate and communicate with staff at all levels of the organization Curious, adaptable, and eager to learn and train others in new technologies Experience using Cityworks or Trimble Unity Maintain & Field Understanding of project management methodologies and continuous improvement practices, particularly in asset management or software development environments. Experience with telemetry and/or automating data quality controls through scripting Experience with data visualization and reporting tools (e.g., Power Blor similar platforms) to effectively communicate insights and support data-driven decision-making. Familiarity with environmental regulations, such as the National Pollutant Discharge Elimination System (NPDES) permit, and their impact on data management and reporting.
Supplemental Information INTERVIEW SCHEDULE:
Those applicants who pass the initial screening will be invited to participate in an interview the week of 7/6/2026.
WHO MAY APPLY:
This recruitment is open to all qualified applicants and may be used to fill current and or/future career service, term-limited temporary, short-term temporary, and/or special duty positions. APPLICATION PROCESS:
A full and complete King County application is required. You may also provide a resume and cover letter, summarizing how you meet the experience, qualifications, knowledge, and skills for the position. Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews.
For interviewing tips, please see the STAR-LA method: star-la_interview_method.pdf WORK SCHEDULE:
The work week is normally Monday through Friday, 8.00 a.m. to 5:00 p.m., and adjustments to the schedule may be discussed with your supervisor. This position is Exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime pay. EMERGENCY DESIGNATION STATUS:
This position has been designated Mission-Critical. Those employees who provide, maintain, and re-establish essential county functions as described in agency Continuity of Operations plans.
Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit and the UNION MEMBERSHIP:
PROTEC17
TELEWORKING REQUIREMENT:
We will work in the office at least three days a week to foster connection and responsiveness, arrive prepared and on time, and structure meetings with clear goals and next steps. WORK LOCATION:
Employees will have access to shared workspaces at various King County facilities. Your primary onsite workspace will be at King Street Center, 201 S Jackson St, Seattle, WA, and occasional work from other Road Services locations. Employees must reside in Washington State
and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference. dedicated to serving one of the nation's best places to live, work and play.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.
For more information regarding this recruitment, please contact: Tasha Holland Human Resource Analyst (206) 263-0677 Tholland@kingcounty.gov King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan Transportation program and ORCA transit pass 12 paid holidays each year plus two personal holidays Generous vacation and paid sick leave Paid parental, family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs For additional information about employee benefits, visit our
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE:
Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting. 01
Are you applying to this position as an eligible Priority Placement Program Participant who is a current or previous King County Employee impacted by layoff? ANDIs this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? ANDDo you possess the skills and abilities to qualify for this position?
Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one. No.
02
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided:1. The title you held when you received your layoff notice2. The department you worked in3. The effective date of your layoff 03
Are you a current and/or former King County employee?
Yes No
04
Which statement best describes your experience configuring and optimizing a GIS centric asset management system (e.g., Cityworks)?
No experience End user experience only Experience performing configuration tasks with guidance Experienced in independently configuring and optimizing workflows, templates, tasks, and permissions
05
How would you rate your proficiency in GIS editing and spatial data maintenance?
No experience Basic map viewing only Able to perform simple spatial edits with supervision Able to independently perform spatial edits to support asset accuracy and operational needs
06
Do you have experience providing support to customers or stakeholders at multiple levels within an organization?
Yes No
07
How would you describe your experience creating operational dashboards or analytical reports (e.g., Power BI)?
No experience Able to run basic, pre built reports Able to create simple dashboards or custom reports Able to develop advanced dashboards and analytics to support organizational decision making
08
What is your experience with participating in or leading process improvement initiatives (e.g., Lean or similar methodologies)?
No experience Participated as an attendee Contributed to process improvement activities Led or co led process improvement efforts with measurable outcomes
09
Which statement best reflects your ability to troubleshoot issues within asset management or GIS integrated systems?
No troubleshooting experience Able to identify issues but rely on others for resolution Able to independently troubleshoot common issues Routinely diagnose root causes and resolve complex system or data integrity issues
10
Do you have experience working in a transportation or public works agency?
Yes No
Required Question
  • United States

Sprachkenntnisse

  • English
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