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Inside Sales Representative
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Inside Sales Representative
- Sterling Heights, Michigan, United States
- Sterling Heights, Michigan, United States
Über
Responsible for developing new leads and revisiting lost customer relationships, communicating with customers, understanding their needs, and ensuring a smooth sales process. Drives business growth by building relationships with new and existing customers in the building materials industry. Key Responsibilities
Identify and qualify new business leads and opportunities. Foster good relationships with both internal and external customers to maximize sales opportunities. Support the outside sales team in managing customer accounts and order processing. Prepare product demonstrations, presentations, and proposals to potential clients. Track and report sales performance using a sales CRM. Drive sales growth with proactive outbound calls, managing at least 15 customers daily using CRM tools. Collaborate with Credit and Lead Generation teams to maintain accounts, expedite order cycles, and identify new opportunities. Maintain meticulous records of sales interactions, quotes, and transactions. Foster continuous improvement by staying informed about product innovations, market trends, and competitor activities. Work directly with the Sales Enablement Team to drive revenue and adoption of digital resources to improve efficiency and sales effectiveness. Reporting
The position reports directly to the Sales Manager or Branch Manager and does not directly manage other employees. Travel Requirements
Requires minimal travel, limited to occasional attendance at trade shows, industry association events, and company sponsored events as necessary to support sales and customer relationship efforts. Physical Requirements
This role involves prolonged desk work and computer use, requiring repetitive hand movements and fine motor skills. The ability to lift up to 15 pounds occasionally is needed. Minimum Qualifications
Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and relationship management software, as well as internet navigation. Problem‑solving abilities. Excellent customer service skills with a focus on customer satisfaction and relationship‑building. Detail‑oriented with strong organizational and time‑management capabilities. Entrepreneurial spirit, self‑motivation, and enthusiasm for the business. Capability to work cohesively within a team environment, adhering to a "one team, one fight" philosophy. Preferred Qualifications
Proven experience in an inside sales role or similar. Experience in B2B sales. Knowledge of the company’s products or industry. Experience with CRM systems for sales tracking and customer communication. Proficiency in English and Spanish for inclusive communication. Minimum Education
A high school diploma is required. Preferred Education
Bachelor’s degree in marketing, Business Administration, or a related field. Minimum Years of Work Experience
Demonstrated experience in assisting customers with purchasing needs through in‑person or telephone interactions. Proven experience or a strong interest in generating new sales opportunities through proactive calls to potential customers. Other Requirements
Must be authorized to work in the United States without sponsorship. Valid driver’s license, satisfactory driving record, and reliable transportation are required. Successful completion of a criminal and driving background check, as well as a pre‑employment drug test, is required. Job Location
SRS Building Products – Sterling Heights, 33663 Mound Rd. Sterling Heights, MI 48310 Equal Employment Opportunity
SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at 855.556.3221 or by email at HR@Help.SRSDistribution.com with the nature of your accommodation request and include the business name, location, and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law. Benefits
Competitive weekly/bi‑weekly pay with discretionary bonuses. 401(k) with company match. Employee Stock Purchase Plan. Paid time off: vacation, sick, volunteer, holidays, birthday, floating. Medical, dental, and vision coverage. Flexible spending accounts. Company‑paid life and short‑term disability insurance; optional long‑term disability and additional life insurance available. Safety program with bonuses for drivers. Employee referral bonus program.
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Sprachkenntnisse
- English
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