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Business AnalystSpectraforce Technologies • Austin, Texas, United States
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Business Analyst

Spectraforce Technologies
  • US
    Austin, Texas, United States
  • US
    Austin, Texas, United States
Jetzt Bewerben

Über

Job Title: Business Analyst Duration: 6 months, Possibility of extension Location: Remote - Person can sit remote- preference would be near a major service center- Majority of the team is in Central Time Zone- Austin or Dallas would be ideal - Funding good through the end of the year- potential for extension
Our Opportunity This team is responsible for defining, delivering, and managing digital solutions, including critical work to digitize paper forms. We are obsessed with solving client needs. We focus on delivering best-in-class experiences to make every interaction simple and easy. We collaborate with user experience and design, business and technology partners across the enterprise to build experiences our clients are passionate about. In this role, you will work closely with stakeholders throughout the firm to elicit and evaluate their needs and help determine how best our team can deliver excellent solutions. You will also play an integral role in working with our internal team members across our entire product suite to help build and manage our opportunity backlog. If you have a passion for digital products, the ability to deeply analyze and document stakeholder needs, and superior written and verbal skills to communicate effectively at all levels of the organization, we want to talk with you!
The Team Is Responsible For * Strategy - Setting ambitious and clear product vision for designing re-usable utilities across multiple journeys. * Execution - Owning all aspects of technology product development, including definition, creation, development, and implementation through a prioritized backlog of product features. * Client Focus - Developing a deep understanding of the target market, building close relationships with key stakeholders, and helping define business strategy. * Digital Experiences - Collaborating with design, technology, and business partners to build digital experiences that our clients are passionate about.
What You'll Do Analysis & Gap Identification: * Analyze top-volume and high-impact paper forms to identify digitization opportunities and recommend paths to digital conversion * Conduct gap analysis across client and operational journeys to identify friction, risk, and manual processes * Identify and define digital use cases to address gaps in existing experiences and inform recommended paths to digitization
Prioritization & Insights * Evaluate and support prioritization of forms based on volume, impact, complexity, and feasibility * Generate insights to inform prioritization and sequencing decisions * Identify dependencies, risks, and tradeoffs, and surface clear, data-driven recommendations
Process & Workflow Definition: * Develop business and process documentation, including current state and future state workflows * Translate business needs into clear decision artifacts * Partner with Product, UX, and Technology to ensure requirements align to target digital experiences and platform capabilities * Collaborate with cross-functional teams (Product, UX, Technology, Operations, Client Experience) to support definition of user experiences and requirements for digital web form capabilities * Support intake and readiness of forms entering the digitization pipeline, including documentation and backlog preparation
Reporting & Tracking: * Track and report progress, risks, and outcomes through defined metrics and OKRs * Provide regular updates and insights to stakeholders to support transparency and decision-making
What You Have * Experience as a Business Analyst, Product Analyst, or Product Manager supporting digital or operational initiatives. * Strong analytical skills with the ability to synthesize data, perform gap analysis, and translate insights into clear recommendations. * Demonstrated experience partnering cross-functionally across Product, Ops, Tech, UX, and Client Experience teams. * Excellent written and verbal communication skills; comfort presenting to senior stakeholders.
  • Austin, Texas, United States

Sprachkenntnisse

  • English
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