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Expert Solution Engineer
- Richmond, Virginia, United States
- Richmond, Virginia, United States
Über
Solutions Engineers are part problem solvers and part architect. They operate in close partnership with our sales, solutions strategy, and product teams to translate client business goals into a scalable technical vision. They focus on creating value for businesses by uncovering root cause pain points and technical blockers to design scalable data and mar-tech solutions that solve measurable ROI. Core Competencies
Technical Architecture & Data Solutioning:
Exhibits extensive technical expertise and designs modern, cloud-native data solutions—including unified customer profiles, identity-resolution workflows, and mar-tech integrations—aligned to best-practice standards.
Discovery & Root-Cause Analysis:
Diagnoses underlying issues and uncovers business and technical requirements, aligning cross-functional teams on strategic objectives before presenting a solution.
Technical Storytelling & Value Articulation:
Converts complex concepts into clear, outcome-based sales narratives and leads technical discussions that highlight measurable business impact.
Strategic Problem Solving:
Intuitively grasps complex challenges and proposes solutions that balance feasibility, risk, and value.
Collaboration & Trust Building:
Fosters teamwork, removes obstacles, and communicates transparently to build trust and achieve shared goals.
Continuous Learning & Thought Leadership:
Maintains a growth mindset—continually learning and sharing insights on emerging trends in the technical space (mar-tech, AI, identity, privacy) with internal and external audiences.
Decisive Leadership & Accountability:
Makes timely, objective decisions and takes full ownership of results.
Key Responsibilities
Solution Design & Architecture
Uncover technical and business requirements through client engagement
Lead discovery sessions to align on goals, constraints, and success metrics
Translate challenges into scalable technical solutions.
Design feasible, best-practice-aligned solutions that fit Acxiom and partner capabilities.
Enablement & Deal Acceleration
Support pre-sales and influence deal strategy with sales teams.
Contribute to RFPs/RFIs with technical input and solution narratives.
Remove technical barriers and accelerate sales through collaboration.
Coordinate pricing inputs for complex solutions with stakeholders.
Solution Innovation
Pilot and co-develop solutions for emerging needs.
Capture insights to refine offerings and boost adoption.
Provide feedback to shape product and solution strategy.
Value Articulation
Translate features into clear business benefits.
Tailor messaging to different stakeholder roles.
Use proof points and demos to build solution confidence.
Highlight Acxiom’s differentiators and unique value.
Qualifications
Bachelor’s degree with 7+ years’ experience in Martech or Adtech industry as a Consultant, Sales Engineer, or similar role. Any reference to years of experience should be disregarded in the UK Location & Equal Opportunity
Primary Location City/State:
Homebased - Conway, Arkansas Additional Locations (if applicable):
Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person\'s race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf). Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com. We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business. We’re one of the marketing industry’s most experienced, respected and forward-thinking leaders. For nearly fifty years, we’ve helped the world’s best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel. Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out. At Acxiom, our values begin with our associates, who are the single most important driver of our success. We’re looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture. If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049. We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf). Attention Mexico Applicants: Please see our Privacy Policy notice here (https://www.acxiom.com/wp-content/uploads/2023/07/ACXIOM_MX_AVISO_DE_PRIVACIDAD_EMPLEADOS_Privacy_Notice_Workday.pdf). *Note: Offers for recruitment from any websites featuring the Acxiom name or its variations, other than those listed here: www.acxiom.com, www.acxiom.co.uk, and www.acxiom.de are fraudulent. Please do not engage with these sites.
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Sprachkenntnisse
- English
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