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IT Systems AdministratorARcare Inc • United States
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IT Systems Administrator

ARcare Inc
  • US
    United States
  • US
    United States
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Über

Description
POSITION SUMMARY
Arcare's Systems Administrator will be responsible for managing the day-to-day tasks within our Systems team which includes user account administration, business process improvement, system backups, central printer management, and virtual environment monitoring. This position will offer support to users, whether staff or vendors, and troubleshoot any problems that might arise. This may, in certain situations, involve managing the implementation of new computer applications, backup solutions, or third-party updates. The Systems Administrator is to work to ensure the integrity of high availability systems to provide maximum useability.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
Essential Functions Statement(s) Actively manages the roll-out of new systems, new application plans, and implementations Trains technical staff how to use new software and hardware developed and/or acquired Leads problem-solving efforts often involving third-party vendors Creates technical documentation for internal IT team and end users to further enhance the communication and education Establishes project scopes and provides updates within the designated project management tools Stays current with technological developments pertaining to this job role Responsible for the intake of escalated tickets from Field Services and Network teams Works closely with the Systems team members, including Systems Analysts, other Systems Administrators, and IT Director User groups and file management such as Microsoft Teams groups creation and migration of files to OneDrive and/or Azure Manages Arcare's deployment of endpoint device settings and applications Leads and promotes team involvement regarding systems planning and solutions Leads efforts in developing operational models, processes, and procedures Works with business leaders to recommend solutions to address new business requirements Performs server administration tasks, including security permissions, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly Monitors datacenter health using preexisting management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed Ability to work on many tasks simultaneously Conducts ongoing, real-time monitoring and detection of incidents and leads response efforts Performs other duties as assigned POSITION QUALIFICATIONS
Competency Statement(s)
Accountability - Ability to accept responsibility and account for his/her actions. Adaptability - Ability to adapt to change in the workplace. Analytical Skills - Ability to use thinking and reasoning to solve a problem. Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience. Business Acumen - Ability to grasp and understand business concepts and issues. Change Management - Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities. Communication, Oral - Ability to communicate effectively with others using the spoken word. Communication, Written - Ability to communicate in writing clearly and concisely. Conceptual Thinking - Ability to think in terms of abstract ideas. Consensus Building - Ability to bring about group solidarity to achieve a goal. Decision Making - Ability to make critical decisions while following company procedures. Detail Oriented - Ability to pay attention to the minute details of a project or task. Financial Aptitude - Ability to understand and explain economic and accounting information, prepare and manage budgets, and make sound long-term investment decisions. Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. Innovative - Ability to look beyond the standard solutions. Interpersonal - Ability to get along well with a variety of personalities and individuals. Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. Negotiation Skills - Ability to reach outcomes that gain the support and acceptance of all parties. Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. Resource Management (People & Equipment) - Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel. Strategic Planning - Ability to develop a vision for the future and create a culture in which the long-range goals can be achieved. Systems Analysis - Ability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Team Builder - Ability to convince a group of people to work toward a goal. Working Under Pressure - Ability to complete assigned tasks under stressful situations.
SKILLS & ABILITIES
Education:
Bachelor's degree in IT related field preferred. Relevant work experience may be substituted for degree requirement upon review and validation.
Experience:
At least three years in an IT environment with exposure to systems administration, IT help desk, desktop support, hardware setup, and/or Microsoft 365 is required. Experience in Hybrid Active Directory, Powershell/Microsoft Graph to operate Microsoft 360 tasks, Windows Server, Microsoft SWL Server preferred.
Computer Skills:
Microsoft Word and Excel; and customized software. Ability to learn and adapt to changing technologies as the organization changes.
Certificates & Licenses:
None Required
Other Requirements:
The ability to relate with effectiveness to the public, the patient, and the health care providers of the health center; The ability to effectively perform several duties of the department and the ability to organize and achieve goals in a busy setting.
  • United States

Sprachkenntnisse

  • English
Hinweis für Nutzer

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