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Nurse Manager- TelemetryHoly Cross Hospital • Chicago, Illinois, United States
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Nurse Manager- Telemetry

Holy Cross Hospital
  • US
    Chicago, Illinois, United States
  • US
    Chicago, Illinois, United States
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Über

General Summary
The Nurse Manager / Educator of Cardiovascular Care supports the Nursing Director in the assessment, planning, coordination, implementation, and evaluation of patient care delivery within the Telemetry and Cardiovascular Care units. This role places a strong emphasis on staff education, professional development, and the integration of evidence-based practice to improve patient outcomes, utilizing ANA, CCNA, and ANNA standards of nursing practice.
In the absence of, or at the direction of, the Nursing Director, the Nurse Manager / Educator assumes responsibility for the operational management of the unit. Responsibilities include patient care oversight, staff management and development, patient flow coordination, fiscal accountability, and maintenance of a safe and therapeutic care environment. The Nurse Manager / Educator collaborates closely with patients, families, physicians, and interdisciplinary healthcare professionals to achieve high-quality, patient-centered outcomes and promotes patient and family education and engagement in care planning.
Organizational Mission and Values
Mission:
Holy Cross Hospital is a Catholic healthcare organization sponsored by the Sisters of Saint Casimir. Through our commitment to the healing mission of Jesus, we contribute to healthy communities and promote quality healthcare.
Values:
  • Respect: Treat all individuals with dignity, fostering an inclusive and collaborative environment.
  • Excellence: Deliver superior patient care through qualified staff, continuous improvement, advanced technology, ongoing education, and responsible stewardship of resources.
  • Attitude: Demonstrate professionalism, enthusiasm, courtesy, and ethical conduct.
  • Compassion: Address the needs of patients and families with empathy and sensitivity.
  • Holistic Care: Support the physical, emotional, and spiritual needs of patients and families.
Primary Responsibilities and Duties
Leadership and Unit Operations
  • Serve as a professional role model for nursing staff and interdisciplinary team members.
  • Ensure adherence to attendance standards with minimal tardiness or absenteeism.
  • Complete all mandatory hospital education, orientation, and departmental competency requirements.
  • Respond appropriately to emergency situations, including but not limited to Code Blue, Rapid Response, Code Stroke, Code Red, Code Gray, Code Black, Code Pink, and Code Triage.
  • Promote and enforce compliance with hospital-wide and departmental policies and procedures, including infection control, safety, and restraint policies.
  • Collaborate with the Nursing Director to ensure effective coordination of nursing care delivery and compliance with core measures.
Staffing, Scheduling, and Workforce Management
  • Facilitate patient placement and bed assignments in collaboration with the Nursing Supervisor, considering staffing levels, patient acuity, diagnosis, and staff competencies.
  • Oversee staffing assignments for current and oncoming shifts to ensure productivity, acuity balance, and compliance with HFAP standards.
  • Adhere to unit staffing grids to meet operational and financial expectations.
  • Monitor employee time and attendance and complete payroll using the Kronos system.
  • Participate in interviewing, hiring, onboarding, and orientation of new employees.
  • Facilitate staff orientation and provide daily follow-up and mentoring to new team members.
Education and Professional Development
  • Chair the Unit Education Council and participate in the hospital Education Coordinating Council (ECC).
  • Serve as a clinical expert, educator, and resource for nursing staff.
  • Develop, implement, and evaluate educational programs and competency validation processes.
  • Guide and support staff nurse preceptors and participate in precepting as needed.
  • Promote evidence-based practice initiatives aligned with ANA, CCNA, and ANNA standards.
Patient Care and Clinical Support
  • Provide hands-on patient care as needed, including admissions, discharges, transfers, and medication administration.
  • Assist staff in establishing priorities and adapting care delivery as patient needs evolve.
  • Advocate for patients and families by ensuring effective communication and education across all age groups and patient populations, including those with physical, emotional, cognitive, social, or language barriers.
  • Collaborate with patients, families, physicians, spiritual care, ethics committees, and palliative care teams regarding advance directives, DNR status, end-of-life care, and Gift of Hope initiatives.
Quality, Safety, and Performance Improvement
  • Participate in quality indicator studies and customer service initiatives.
  • Assist with preparation of quarterly quality and performance reports.
  • Report risk management issues promptly to the Nursing Director and Risk Management Department.
  • Conduct routine rounding to promote patient satisfaction and service excellence.
  • Contribute to Shared Governance and nursing leadership meetings.
Fiscal and Administrative Responsibilities
  • Monitor and review unit budget performance as directed.
  • Submit variance reports in a timely manner.
  • Collaborate with Finance to assist in development of the annual unit budget.
  • Conduct monthly department staff meetings and participate in nursing leadership meetings.
  • Provide regular feedback to the Nursing Director regarding staff performance and operational concerns.
Additional Responsibilities
  • Address inappropriate behavior constructively and support corrective education.
  • Maintain confidentiality of sensitive personnel and patient information.
  • Perform other duties as assigned.
Knowledge, Skills, and Abilities
  • Strong clinical judgment, leadership, and decision-making skills.
  • Demonstrated ability to educate adult learners and facilitate professional development.
  • Excellent communication, interpersonal, and customer service skills.
  • Ability to work independently, initiate projects, and manage competing priorities.
  • Strong organizational, analytical, and critical-thinking skills.
  • Proficiency in electronic health records, order entry, and reporting systems.
  • Ability to maintain confidentiality and exercise discretion with sensitive information.
Education, Licensure, and Certification
  • Graduate of an accredited school of nursing.
  • Current Registered Nurse (RN) license in the State of Illinois.
  • Current CPR and ACLS certification.
  • Compliance with PPD and employee health requirements.
Experience Requirements
  • Minimum of five (5) years of nursing experience in an acute care hospital setting.
  • Experience in cardiac, telemetry, and/or intensive care nursing preferred.
  • Prior leadership, charge nurse, or educator experience strongly preferred.

Additional Information
NA
  • Chicago, Illinois, United States

Sprachkenntnisse

  • English
Hinweis für Nutzer

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