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Retail Operations Coordinator
- Batavia, Illinois, United States
- Batavia, Illinois, United States
Über
What You'll Do
- Audit all sales and payment transactions within retail location
- Receive weekly merchandise transfer trucks
- Conduct and reconcile weekly inventory; complete inventory cycle counts on showroom floor
- Review missed punches and overtime hours for showroom team members
- Assist with maintaining schedule for showroom team members
- Partner with GM weekly to help support needs of sales team
- Conduct training(s) on current systems and processes for all team members
- Facilitate building maintenance, technician and IT needs
- Partner with Customer Service Center on resolving customer service concerns
- Review guest accounts for payment breakdowns and service resolutions
- Reconcile showroom funds monthly
- Assist merchandise and design team by generating tags, resolving inventory and SKU discrepancy
- Generate routine reports outlined by GM or Corporate Operations
- Serve as a liaison between Corporate Support Departments and Retail location
- Update and assign walkie talkies
- Oversee office and cleaning supply list
- Encompass the Company’s Vision, Mission and Values daily
What We’re Looking For
- Full availability to work a full-time retail schedule including Saturdays!
- Ability to define problems, collect data, establish facts and draw valid, actionable conclusions
- Ability to interpret and follow a variety of instructions given in many forms
- Working knowledge of Microsoft office, STORIS, and point of sales programs
- Strong attention to detail and excellent organizational and time management skills
- Strong verbal and written communication skills; knowledge of proper spelling and grammar
- Ability to communicate effectively both verbally and in writing with co-workers, colleagues and external contacts
- Ability to be highly productive in an autonomous environment with the ability to ask for guidance when needed
- Strong interpersonal skills and strong sense of ethics
- High School Diploma or GED
- Prior retail operational experience preferred, but not required
Why You’ll Love Working Here
We’re more than just a store—we’re a community. Our mission is to provide exceptional customer service and high-quality home products while fostering a workplace where employees thrive.
What We Offer:
- Competitive Weekly Pay – Starting at $16.50/hour plus!
- Monthly Bonus Opportunity – Up to $800/month based on written volume and other qualifiers
- Desirable Retail Schedule – Full-time 5-day work week, 8am-5pm with Sundays and one weekday off
- Paid Time Off + 3 Paid Holidays + 2 Personal Days to Use as You Choose
- Health Insurance
- Generous employee discount
- Short-term & Long-term disability
- 401K Retirement Plan
- Long-Term Career Opportunities - Many of our leaders have been promoted within our own company. When you start at The Wellsville Group dba Ashley, you aren't just starting your next job, but you're beginning a career
- Perks – As sales team members excel, you qualify for prize perks. Random monthly selections occur for support team members. Cash in your points at level 1 or save them for a larger prize at a higher level
- Team environment, supportive management, lunch perks and more
Ready to Join Us?
If you're ready to make a difference in our customers' lives and help them create the home of their dreams, we would love to have you as part of the Ashley | The Wellsville Group family.
Compensation details: 16.5 Hourly Wage
PI5a0bdad5f98c-(phone number removed)
Sprachkenntnisse
- English
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