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CUSTOMER EXPERIENCE SPECIALIST
- Boucherville, Québec, Canada
- Boucherville, Québec, Canada
Über
Want to join a winning team passionate about cars?
We’re looking for an enthusiastic Customer Experience Specialist who loves interacting with people and wants to make a difference in every interaction!
Your day-to-day with us
Prepare customer files and ensure everything is ready for delivery
Confirming appointments and ensuring impeccable follow-up
Delivering vehicles (new and used) and explaining all features and technologies
Introducing the after-sales service department and scheduling the first service appointment
Following up on financial products and accessories
Answering customer questions and ensuring they leave 100% satisfied
Handle vehicle registration with the SAAQ and collect final fees
Follow up on customer satisfaction after delivery
What we’re looking for
Someone passionate about customer service
Enjoy building genuine connections with customers, both over the phone and in person
Be organized, meticulous, and detail-oriented
Experience in the automotive industry is a plus, but not required
Want to join a young, dynamic, and motivated team
Why join us?
Permanent position, Monday through Friday - no weekends
Annual salary of $60,000 and up, including bonuses
Pleasant and dynamic work environment
Group insurance and pension plan
A welcoming and passionate team where your expertise and personality are valued
A rapidly growing company, proudly in business for 64 years with 17 dealerships
Opportunities for advancement for those who want to go further
We welcome applicants from all backgrounds, with or without direct experience in the automotive industry.
If you enjoy interacting with people and want to provide an unforgettable customer experience, you’ve come to the right place!
Sprachkenntnisse
- English
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