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Team Leader Customer Service 80-100%
- Corminboeuf, Fribourg, Switzerland
- Corminboeuf, Fribourg, Switzerland
Über
Nous recherchons un(e) Team Leader pour accompagner la direction commerciale et piloter des activités clés : service clients, soutien à la vente, coordination logistique et participation aux actions de communication.
Team Leader Customer Service 80-100%
Votre mission
Garantie d'un excellent conseil à la clientèle et d'une qualité de service élevée
Garantir un haut niveau de satisfaction client
Collaboration avec le service commercial, avec le directeur des ventes puis avec l'équipe marketing
Coordination de notre bureau à Corminboeuf
Traitement des devis et des commandes jusqu'à la facturation
Gérer les demandes clients complexes / réclamations
Améliorer en continu les processus de service à la clientèle
Votre profil
Formation commerciale initiale CFC, formation complémentaire ES/BSc appréciée
Langue maternelle : français, très bonne maîtrise de l'allemand
Excellentes aptitudes à la communication et sens aigu du service client
Ce que nous proposons
Une place de travail très variée autour d’un matériau innovant et écologique
Un travail dans un environnement international
Des hiérarchies horizontales et une bonne ambiance de travail
Une formation initiale complète et un développement professionnel continu jide33b69dws jit0521ws jiy26ws
Sprachkenntnisse
- French
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