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Field Operations Technician
- Gatineau, Québec, Canada
- Gatineau, Québec, Canada
Über
Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.
We are seeking to hire a full-time, permanent Field Operations Technician based in Val des Bois, QC and Wakefield, QC area. Reporting into the Field Operations Manager, you will be responsible for the hands-on day-to-day integration, repair and maintenance of the Xplore network. You are a self-starter who works well both independently and as part of a greater team, with excellent organizational and communication skills. This position acts as a prime in-field technical contact for support groups in the areas of network construction, repair, maintenance and support.
This role requires basic knowledge of IP Networking, working knowledge of both fixed wireless and Fibre optic network deployments, as well as a basic knowledge of telecom construction and tower rigging. This position will involve both on call support and off-hours maintenance work. Some overnight travel is a requirement and you must be willing to adapt to flexible work schedule.
Key responsibilities include :
- Strong problem solving, organizational, verbal, listening and written communication skills
- Ability to work both independently and as part of a team, and interact with groups throughout the organization
- Capable of working on a variety of projects and coordinating multiple priorities
- Aptitude in IP networking which includes IP addressing and basic routing
- Knowledge in telecom construction including: Fibre Optic and copper cabling, punching, proper cable pulling techniques, racking, ground systems, static precautions, non-ionizing transmission safety, Occupational Health and safety as it relates to construction
- Strong understanding around AC and DC power systems and conversions including: voltage and wiring of single and poly-phase alternating current cables, direct current, and negative grounded direct current
- Experience with identifying all major types of RF, Fiber and power connectors.
- Experience with the construction and maintenance of communication tower sites
Strong troubleshooting skills - Strong organizational and time/task management skills
The ideal candidate will possess:
- 1-year related work experience or a degree/diploma from a related discipline
- Valid Driver’s License
- Excellent verbal, listening and written communication skills
- Experience with fixed wireless and Fibre optic network deployments
- Experience handling, configuring and installing Network Equipment (ex. Ericsson, Ceragon, Alpha DC Power Systems, Ciena, Cisco)
- Certified Fibre Optic Technician (CFOT) or equivalent experience would be an asset
- Experience with Fibre Optic troubleshooting tools & test sets (OTDR, Power Meters)
- Strong troubleshooting skills. The ability to break problems down using an Analytical approach
- Exposure to industry standards for Health & Safety, Construction & CSA
- Working knowledge of networking technologies including TCP/IP, routers, switches, DHCP
- Basic understanding of fixed wireless/ Fibre Optic network architecture and infrastructure.
- A credit card capable of carrying work related expenses
- The ability to work outside in all types of weather conditions
- Ability to work away from home. Long days & weekends as required
Condition of employment:
As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.
Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.
Description de poste
Xplore Inc. est la société canadienne de services large bande par fibre optique, 5G et satellite destinée à la vie en milieu rural. Xplore s'engage dans la poursuite incessante d'une expérience de recherche de services à large bande améliorée pour tous les Canadiens. Xplore construit un réseau de fibre optique et sans fil 5G de classe mondiale pour permettre des services large bande innovants pour un meilleur quotidien en milieu rural, pour aujourd'hui et pour les générations futures.
Nous cherchons à embaucher un technicien des opérations sur le terrain permanent à temps plein, basé à Val des bois, QC ou Wakefield, QC. Sous la responsabilité du gestionnaire des opérations sur le terrain, vous serez responsable de l'intégration, de la réparation et de la maintenance quotidiennes du réseau Xplore. Vous êtes une personne autonome qui travaille bien tant de façon indépendante qu'au sein d'une équipe élargie, et vous possédez d'excellentes capacités d'organisation et de communication. Ce poste fait office de contact technique principal sur le terrain pour les groupes de soutien dans les domaines de la construction, de la réparation, de l'entretien et du support du réseau.
Ce rôle nécessite une connaissance de base des réseaux IP, une connaissance pratique des déploiements de réseaux sans fil fixes et de fibre optique, ainsi qu'une connaissance de base de la construction de télécommunications et du montage de tours. Ce poste impliquera à la fois un soutien sur appel et des travaux de maintenance en dehors des heures normales. Des déplacements occasionnels avec nuitée sont requis et vous devez être prêt à vous adapter à un horaire de travail flexible.
Les principales responsabilités comprennent:
Solides compétences en résolution de problèmes, en organisation, en communication verbale, écrite et en écoute.
Capacité à travailler de façon autonome et au sein d'une équipe, et à interagir avec divers groupes à travers l'organisation.
Capacité à travailler sur divers projets et à coordonner des priorités multiples.
Aptitude pour les réseaux IP, incluant l'adressage IP et le routage de base.
Connaissances en construction de télécommunications, notamment : câblage en fibre optique et en cuivre, poinçonnage, techniques de tirage de câbles appropriées, mise en rack, systèmes de mise à la terre, précautions statiques, sécurité des transmissions non ionisantes, santé et sécurité au travail liées à la construction.
Forte compréhension des systèmes d'alimentation AC et DC et des conversions, incluant : le voltage et le câblage de câbles à courant alternatif monophasé et polyphasé, le courant continu et le courant continu à mise à la terre négative.
Expérience dans l'identification de tous les principaux types de connecteurs RF, fibre et d'alimentation.
Expérience dans la construction et l'entretien de sites de tours de communication.
Solides compétences en dépannage.
Fortes compétences en organisation et en gestion du temps et des tâches.
Le candidat idéal possédera:
1 an d'expérience de travail pertinente ou un diplôme/certificat dans une discipline connexe.
Permis de conduire valide.
Excellentes compétences en communication verbale, écrite et en écoute.
Expérience avec les déploiements de réseaux sans fil fixes et de fibre optique.
Expérience dans la manipulation, la configuration et l'installation d'équipements réseau (ex. Ericsson, Ceragon, systèmes d'alimentation Alpha DC, Ciena, Cisco).
La certification de technicien en fibre optique (CFOT) ou une expérience équivalente serait un atout.
Expérience avec les outils de dépannage et les ensembles de test de fibre optique (OTDR, wattmètres).
Solides compétences en dépannage. Capacité à décomposer les problèmes en utilisant une approche analytique.
Exposition aux normes de l'industrie pour la santé et la sécurité, la construction et la CSA.
Connaissance pratique des technologies de réseautage, y compris TCP/IP, routeurs, commutateurs, DHCP.
Compréhension de base de l'architecture et de l'infrastructure des réseaux sans fil fixes / fibre optique.
Une carte de crédit capable de supporter les dépenses liées au travail.
Capacité à travailler à l'extérieur dans tous les types de conditions météorologiques.
Capacité à travailler loin de chez soi. Longues journées et fins de semaine au besoin.
Conditions d'emploi :
En tant que condition d'emploi et afin de se conformer aux normes de sécurité des données liées à l'industrie, ce poste est assujetti à la réussite d'une vérification des antécédents criminels. Les détails seront fournis aux candidats au fur et à mesure de leur progression dans le processus de sélection.
Xplore s'engage à créer un environnement accessible et adaptera ses processus aux personnes handicapées lors de la sélection. Veuillez informer votre recruteur de tout besoin d'accommodement durant le processus.
Sprachkenntnisse
- French
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