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Essential Duties And Responsibilities

Rooms patients, collects assessment data and prepares patient according to specific need.

Assists in examination, treatment and other clinic procedures.

Assists with laboratory procedures, screening tests and QI projects.

Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.

Schedules appointments and enters appointment date and time into computerized scheduler.

Conducts reminder calls to all patients.

Greet and direct patients, salespeople, and visitors.

Registers patients by verifying that patient's record is up to date and accurate.

Makes appropriate changes in computer system and on patient's chart.

Coordinates referrals for patients through insurance and other physician offices.

Collects payment from patients and issues receipt.

Prepares and maintains patient charts.

Maintains and orders supplies.

Education And Experience

Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a post secondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S. Department of Education, or a graduate of an educational program accredited by the National Commission for Certifying Agencies (NCCA), such as the National Healthcareer Association (NHA). Experience in a program with a clinical rotation preferred.

Certification And Licensure

Required current CMA certification through the AAMA (American Association of Medical Assistants) or RMA certification through the AMT (American Medical Technologists) or CCMA (Certified Clinical Medical Assistant) through NHA (National Healthcareer Association) or RMA through AAH (American Allied Health) or NCMA Certification through the NCCT that have also completed the education requirements. Approved CPR or BLS certification required within 90 days. Medication injection training and pharmacology is a required competency to perform medication administration. (Post Acute Care only) - For those driving Mercyhealth vehicles: Maintain a valid driver's license. Have and maintain an acceptable driving record per Mercyhealth's HR.100 Fleet and Driver Safety policy. For those driving their personal vehicles: Maintain a valid driver's license and reliable transportation with proof of vehicle insurance when requested. Have and maintain an acceptable driving record per Mercyhealth's HR.100 Fleet and Driver Safety policy.

Skills And Abilities N/A

Special Physical Demands

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. Manual dexterity needed to operate equipment, perform procedures, operate telephone and keyboard. Must be able to lift and transfer patients. While performing the duties of this Job, the employee is frequently required to stand, walk; handle, finger and feel; reach; talk and hear. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, crawl, taste and smell. This job requires the employee to exert 10 to 25 pounds of force frequently and 25 to 50 pounds of force occasionally. Pushing and pulling equipment to provide care Specific vision abilities required by this job include frequent close vision. Occasionally distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Level Of Supervision

Some independent judgment is required, but decisions are limited by standard practices or procedures.

Supervises

N/A

Pay Range:

$19.79 - $28.69

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

• Medical, Dental, Vision
• Life & Disability Insurance
• FSA/HSA Options
• Generous, accruing paid time off
• Paid Parental and caregiver leave
• Career advancement and educational opportunities
• Tuition and certification reimbursement
• Certification Reimbursement
• Well-being Programs
• Employee Discounts
• On-Demand Pay
• Financial Education
• Annual recognition/awards events
• Partner appreciation days
• Family entertainment/attractions discount
• Community service/improvement opportunities

At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated care across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

• #1 in the nation on AARP's Best Employers for Workers Over 50
• One of Working Mother magazine's 100 Best Companies for Working Mothers
• A Top 50 Company and Top 10 Nonprofit for Executive Women