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Über
Technical Program Manager / Responsable de programme technique
All Together, Extraordinary
Aduna Global is building the performance layer of the world’s telecom APIs, where milliseconds directly translate into trust, revenue, and customer experience.
We are looking for an experienced Program Manager to lead projects across engineering and other Aduna organizations. In this pivotal role, you will oversee project activities and dependencies, proactively identifying and mitigating risks. You will act as a bridge between executive strategy and operational execution — strategic and hands-on, capable of driving day-to-day activities and solving issues. This role reports to the Head of the PMO and is based in Montreal, Canada.
What You’ll Do
- Project Planning, Prioritization, & Execution : Strategize, implement, and maintain program initiatives that adhere to organizational objectives. Plan and coordinate project activities across cross-functional teams to achieve a successful project outcome. Manage dependencies and effectively prioritize work tasks to ensure project objectives are met, on schedule.
- Project Risk & Decision Management : Identify potential risks for the project and work to mitigate these risks. Resolve and/or escalate any issues that threaten project success. Document and communicate project risks and decisions to stakeholders.
- Project Monitoring & Reporting : Actively monitor and report on project health and progress, taking corrective action as needed. Act as the central point of contact for status and other updates on a project, including project performance. Regularly communicate with senior leadership and stakeholders to keep them updated on the project’s progress, risks, and decisions.
- Procurement : Coordinate and manage the entire procurement lifecycle for both new and existing software and services. This includes conducting thorough due diligence and ensuring compliance, as well as performing security and privacy assessment reviews. Work closely with the Aduna legal team to finalize agreements and terms and conditions.
- Budget : Work closely with the Aduna Finance team to create Purchase Orders and ensure they are promptly sent back to our vendors.
What You Bring
- Education & Certification : Bachelor’s degree in Telecommunications, Computer Science, Engineering, or related field. Project Management Professional (PMP), or equivalent certification demonstrating a solid grasp of Project Management best practices, is a strong asset.
- Project Management Expertise: 10+ years of project management experience in an IT related industry, including at least 5 years of Program Management involving multiple, concurrent projects. A demonstrated capability managing technically complex, cross-functional projects.
- Leadership & Communication Skills : Proven ability to lead cross-functional teams to achieve collaboration and organizational goals. Skill resolving conflicts and aligning stakeholders on project goals is a must. Exceptional communication skills are required to drive clarity in a rapidly evolving environment. Candidates must be able to communicate clearly with all stakeholders and produce clear documentation and reports.
- Project Management & Reporting Tools : Proficiency with project management tools used for planning tasks and reporting on KPIs, project velocity, and operational metrics (e.g., Jira, Microsoft Project, Expert in Microsoft Excel).
- Technical Skills : Ability to understand, discuss, and evaluate system architecture and technical trade-offs. Familiarity with modern technology stacks, including cloud infrastructure, API design, and database technologies.
✨ Bonus
- Familiarity with managing software lifecycle (procurement to end-of-life) and software license compliance in a growing company.
Why Join Aduna?
- Impactful, global-scale work
- Culture: High ownership, collaboration, and learning
- Growth & Flexibility: modern tools, and work-life balance
Our Offer:
- Hybrid : 3 days in the Montreal office
- Competitive salary and benefits (dental & medical, RRSP/DPSP)
- Unlimited paid time off
By applying, you consent to the processing of your personal data for recruitment purposes.
Privacy notice:
Aduna is committed to a diverse and inclusive workplace
Tous ensemble, l'extraordinaire
Aduna Global développe la couche de performance des API de télécommunications mondiales, où chaque milliseconde se traduit directement par la confiance, le chiffre d'affaires et l'expérience client.
Nous recherchons un chef de projet expérimenté pour diriger des projets au sein des équipes d'ingénierie et d'autres divisions d'Aduna. Dans ce poste clé, vous superviserez les activités et les interdépendances des projets, en identifiant et en atténuant les risques de manière proactive. Vous servirez de trait d'union entre la stratégie de direction et la mise en œuvre opérationnelle : à la fois stratégique et pragmatique, vous serez capable de piloter les activités quotidiennes et de résoudre les problèmes. Ce poste relève du responsable du PMO et est basé à Montréal, au Canada.
Vos missions
- Planification, hiérarchisation et exécution des projets : Élaborer des stratégies, mettre en œuvre et maintenir des initiatives de programme conformes aux objectifs de l’organisation. Planifier et coordonner les activités de projet au sein d’équipes interfonctionnelles afin d’assurer la réussite du projet. Gérer les interdépendances et hiérarchiser efficacement les tâches afin de garantir que les objectifs du projet soient atteints dans les délais.
- Gestion des risques et des décisions liés au projet : Identifier les risques potentiels pour le projet et s’efforcer de les atténuer. Résoudre et/ou escalader tout problème susceptible de compromettre la réussite du projet. Documenter et communiquer les risques et les décisions liés au projet aux parties prenantes.
- Suivi et reporting du projet : Surveiller activement et rendre compte de l’état d’avancement et de la santé du projet, en prenant les mesures correctives nécessaires. Servir de point de contact central pour les mises à jour sur l’état d’avancement et d’autres informations relatives au projet, y compris ses performances. Communiquer régulièrement avec la direction et les parties prenantes afin de les tenir informées de l’avancement, des risques et des décisions du projet.
- Approvisionnement : Coordonner et gérer l’ensemble du cycle de vie de l’approvisionnement pour les logiciels et services nouveaux et existants. Cela inclut la réalisation d’une diligence raisonnable approfondie et la garantie de la conformité, ainsi que la réalisation d’évaluations en matière de sécurité et de confidentialité. Travailler en étroite collaboration avec l’équipe juridique d’Aduna pour finaliser les accords et les conditions générales.
- Budget : Travailler en étroite collaboration avec l’équipe financière d’Aduna pour créer des bons de commande et s’assurer qu’ils sont rapidement renvoyés à nos fournisseurs.
Ce que vous apportez
- Formation et certifications : Licence en télécommunications, en informatique, en ingénierie ou dans un domaine connexe. La certification Project Management Professional (PMP), ou toute certification équivalente démontrant une solide maîtrise des meilleures pratiques en gestion de projet, constitue un atout majeur.
- Expertise en gestion de projet: 10+ ans d’expérience en gestion de projet dans un secteur lié aux technologies de l’information, dont au moins 5 ans en gestion de programmes impliquant plusieurs projets simultanés. Capacité avérée à gérer des projets interfonctionnels techniquement complexes.
- Compétences en leadership et en communication : Capacité avérée à diriger des équipes interfonctionnelles pour atteindre les objectifs de collaboration et de l’organisation. La capacité à résoudre les conflits et à aligner les parties prenantes sur les objectifs du projet est indispensable. Des compétences exceptionnelles en communication sont requises pour garantir la clarté dans un environnement en évolution rapide. Les candidats doivent être capables de communiquer clairement avec toutes les parties prenantes et de produire une documentation et des rapports clairs.
- Outils de gestion de projet et de reporting : Maîtrise des outils de gestion de projet utilisés pour la planification des tâches et le reporting sur les indicateurs clés de performance (KPI), la vélocité des projets et les métriques opérationnelles (par exemple, Jira, Microsoft Project, maîtrise avancée de Microsoft Excel).
- Compétences techniques : Capacité à comprendre, discuter et évaluer l’architecture système et les compromis techniques. Connaissance des piles technologiques modernes, notamment l’infrastructure cloud, la conception d’API et les technologies de bases de données.
✨ Bonus
- Connaissance de la gestion du cycle de vie des logiciels (de l’acquisition à la fin de vie) et de la conformité des licences logicielles au sein d’une entreprise en pleine croissance.
Pourquoi rejoindre Aduna?
- Un travail à fort impact, à l’échelle mondiale
- Culture: sens aigu des responsabilités, collaboration et apprentissage
- Croissance et flexibilité: outils modernes et équilibre entre vie professionnelle et vie privée
Notre offre:
- Hybride : 3 jours au bureau de Montréal
- Salaire compétitif et avantages sociaux (assurance dentaire et médicale, REER/RPDB)
- Congés payés illimités
En postulant, vous consentez au traitement de vos données personnelles à des fins de recrutement.
Avis de confidentialité:
Aduna s'engage à favoriser un milieu de travail diversifié et inclusif.
Sprachkenntnisse
- French
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