Jobbörse
Finde Jobs in deiner Nähe – ob vor Ort, hybrid oder remote.- Ähnliche Jobs zu: IT Support Analyst - 2nd Line - Sheffield
IT Support Engineer - 2nd Line Analyst
Managed247London
We are currently looking for an onsite engineer to join our Service Desk Team. If you are passionate about delivering excellent customer service and exceeding customer expectations wherever possible t
Business Analyst - Front - Line Regulatory Change
Wells FargoUnited States
Title: Business Analyst - Front-Line Regulatory Change (Global Markets)Location: 550 S Tryon St. Harris Blvd Charlotte, NCDuration: 12 monthsSchedule: 3 days in office/2 day remoteWork Engagement: W2B
Junior Data Analyst - MLS Support
IdeawareUnited StatesWhat we’re looking for At Ideaware, we’re building a cross-functional product team that will integrate quickly with our U.S.-based client — an international team operating in the Real Estate Technolog
Card Services Applications Support Analyst
First Hawaiian BankUnited StatesJobID: 152Category: Financial ServicesJobSchedule: Full timePosted Date: 2026-04-15T22:44:20+00:00JobShift::First Hawaiian Bank is seeking a Card Services Applications Support Analyst to join our Card
Application Support and Business Analyst
Uxbridge Employment AgencySloughApplication Support & Business AnalystSlough / Hybrid Working £45,000 + Excellent BenefitsAn exciting opportunity has arisen for an experienced Application Support & Business Analyst to join a well-es
Actuarial Analyst II (Intermediate) - P&C Personal Lines
USAAGlendaleWhy USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the m
Actuarial Analyst II (Intermediate) - P&C Personal Lines
USAAScottsdaleWhy USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the m
Actuarial Analyst II (Intermediate) - P&C Personal Lines
USAABelmontWhy USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the m
Actuarial Analyst II (Intermediate) - P&C Personal Lines
USAAUniversal CityWhy USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the m
Actuarial Analyst II (Intermediate) - P&C Personal Lines
USAAKannapolisWhy USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the m
Actuarial Analyst II (Intermediate) - P&C Personal Lines
USAAPhoenixWhy USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the m
Actuarial Analyst II (Intermediate) - P&C Personal Lines
USAATempeWhy USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the m
Senior Security Architect
DWP DigitalSheffieldDo you want to design security architectures that protect services used by millions of people every day? As a Senior Security Architect in DWP Digital, you'll join our Corporate Centre Services functi
Technical Sales Manager – Automation & Digital Solutions
NMS Recruit Ltd t/a Russell Taylor GroupSheffieldTechnical Sales Manager - Automation & Digital Solutions - Basic £60-£80K Basic + Comm + Benefits + UK (Ideally based North UK) South Yorkshire (Home-based with 1-2 days in the office per week)·Are yo
Remote Sales Executive
Pertemps SSDC DDTSheffieldJob description Full-Time, Permanent | Monday–Friday | £25.5k Base Salary (OTE £34k+)Ready to take the next step in your sales career while working from home? Benefit from a Monday–Friday working patt
Senior Security Architect
DWP DigitalSheffieldDo you want to design security architectures that protect services used by millions of people every day? As a Senior Security Architect in DWP Digital, you'll join our Corporate Centre Services functi
Field Sales Consultant
Simpler LawSheffieldThe Company Simpler Law is one of the largest law firms specialising in end-of-life planning in the U.K. Our purpose at Simpler Law is to ensure that everyone has affordable end of life planning in pl
Senior Security Architect
DWP DigitalSheffieldDo you want to design security architectures that protect services used by millions of people every day? As a Senior Security Architect in DWP Digital, you'll join our Corporate Centre Services functi
BMS Senior / Applications Engineer
SER (Staffing)SheffieldBMS Senior / Applications Engineer Location:South Yorkshire (Hybrid / Site-Based Travel Across Yorkshire & Midlands) Salary:£52,000 – £65,000 DOE + Car Allowance + Excellent Benefits A leading enginee
Remote Sales Executive
Pertemps SSDC DDTSheffieldJob description Full-Time, Permanent | Monday–Friday | £25.5k Base Salary (OTE £34k+)Ready to take the next step in your sales career while working from home? Benefit from a Monday–Friday working patt
Field Sales Representative
SumUp Payments LimitedSheffield(Self-Employed, Commission Only)Please ensure you read the below overview and requirements for this employment opportunity completely. Realistic full-time earnings of £40,000-£50,000+ per year, with u
Customer Service Advisor - Uncapped Commission
EESheffieldSales Advisors - EE If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At E
Participation Officer (Children & Families - Fostering)
The FCASheffieldFOSTER CARE ASSOCIATES (THE FCA) Participation Officer (Children & Families - Fostering) - Full- Time 35 Hours Location:The successful candidate will be expected to regularly travel to the regional of
Production Team Leader - Mechanical
NG BaileySheffieldTeam Leader – Production (Mechanical) Based: Shawcross, Dewsbury We have an exciting new opportunity for a Team Leader, with mechanical bias/qualification, to join our team in our new Offsite Manu
Senior Design Engineer (Geotechnical, Engineering Geologist, Geoenvironmental)
NG BaileySheffieldSenior Geotechnical Engineer / Engineering Geologist / Geoenvironmental Engineer Leeds, North East England - HybridPermanentCompetitive + Car/Car Allowance + Flexible Benefits Summary Freedom (
IT Support Engineer - 2nd Line Analyst
- London, England, United Kingdom
- London, England, United Kingdom
Über
The role is 40 hours a week, Monday to Friday based in an office. There may be travel to the following postcodes EC2N, W1T and W12
*Main Purpose of role*
Provide On-site assistance for Infrastructure and Networks
Provide First Time Fixes for incidents wherever possible.
Accurately log incidents/ service requests, ensuring all relevant data is captured to enable quick and efficient resolution within SLA.
Keeping Customers informed at all times on status and progress.
Adhering to Incident, Change, and Problem management procedures.
Escalate potential service issues initially with Team Leader/Service Desk to avoid customer dissatisfaction.
Ensure all open tickets assigned to yourself are worked on within the time frame provided and updated to reflect the correct status.
Deliver and maintain vendor management on behalf of the customer.
Business process awareness
Drive the customer experience by executing the defined service desk process.
Highlight trends to the Service Desk Team Leader for review
*Qualifications and Skills*
Strong Customer Service background
Educated to GCSE level in Maths and English or equivalent.
Excellent oral and written communication skills with the ability to communicate effectively at all levels
Clear and Polite telephone manner
Rapid and accurate data entry skills
Excellent social skills with the ability to establish and maintain good/ productive relationships with colleagues and customers.
Ability to display a logical and methodical approach to problem-solving
A passion for providing exceptional customer service even during a period of stress and pressure.
Experience of working in a team
Passionate, professional, with a ‘can-do’ attitude at all times
Job Type: Full-time
Pay: £30,000.00-£38,000.00 per year
Work Location: In person
Sprachkenntnisse
- English
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klick auf „Jetzt Bewerben”, um deine Bewerbung direkt auf deren Website einzureichen.