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Front Office & Guest Relations Agent
- Switzerland
- Switzerland
Über
VIELSEITIG, INNOVATIV und IMMER OFFEN! So sind unsere vier Hotels im magisch schönen Engadin: Laudinella, Reine Victoria, Corvatsch und Lej da Staz.
Als Teil der Laudinella AG erleben Sie ein abwechslungsreiches Arbeitsumfeld, das Sport, Kultur, Kulinarik und Wellness vereint. Neben komfortablen Zimmern und erstklassigen Restaurants bieten unsere Hotels ein ganzjähriges Kulturprogramm in unseren Seminar- und Gesellschaftsräumen, dem Konzertsaal, Theatersaal und der Bibliothek.
Anstellungsart: Vollzeit
Aufgaben
- Vorzugsweise eine abgeschlossene Ausbildung in der Hotellerie oder eine vergleichbare Berufserfahrung
- Freude am Gästekontakt sowie ein sicheres und positives Auftreten
- Gute Sprachkenntnisse in Deutsch und Englisch, alle weiteren Sprachen sind ein Plus, insbesondere Italienisch und Französisch
- Grundlegende PC-Kenntnisse
Profil
- Empfang und Verabschiedung unserer Gäste (Check-in und Check-out)
- Kassenführung sowie Bearbeitung von Zimmerbuchungen mit Opera
- Auskunftserteilung zu Veranstaltungen, Ausflugsmöglichkeiten und regionalen Highlights
- Betreuung des Debitorenwesens sowie professionelle Bearbeitung von Gästebeschwerden
Wir bieten
- Kulinarik: 50 % Rabatt in all unseren Restaurants auf das Food-Angebot
- Reisen: Freinächte im Partnerhotel Wedina Hamburg, Family & Friends-Vorteile sowie bis 50 % Reduktion auf Partnerhotels in der Schweiz (Staffdeals)
- Talentförderung: Interne Schulungen & externe Weiterbildungen
- Karrierechancen: Jobrotation & Wechselmöglichkeiten in Partnerhotels
- Kulturangebot: Gratiszugang zu unseren Kulturveranstaltungen
- Wohlbefinden: 50 % auf Massagen & kostenloses Fitnessstudio
JBG81_AT
Sprachkenntnisse
- German
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