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Information Technology TechnicianCalifornia Correctional Health Care Services • United States
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Information Technology Technician

California Correctional Health Care Services
  • US
    United States
  • US
    United States
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Under the general direction of the Information Technology Manager I (ITM I), the incumbent will provide client and facilities support by scheduling, coordinating, and installing network cabling at the Department of Justice (DOJ) and DOJ client facilities statewide, and will assist with the computer room environmental integrity. The incumbent will work with DOJ clients and vendors on obtaining quotes for network cabling and environmental support equipment and supplies. The incumbent will develop and maintain site cabling and cabinet diagrams, provide support by installing and/or removing cabling, miscellaneous hardware components such as servers, switches, and hubs, and assist with overseeing ongoing computer room environmental support service within the computer room. The incumbent will provide technical assistance for the planning and coordinating of projects and computer room maintenance services with minimal impact to the mission critical business timelines and systems. This includes providing input for power, electrical, cooling, and heating requirements to ensure the correct cabling, connectors, and connectivity to the power distribution units meets current standards and requirements for computer room equipment. The incumbent also monitors and reports issues with the computer room environmental integrity. The incumbent works with vendors and state staff in the development of solutions for remedial maintenance for the air conditioning, electrical backup and water leakage environment problems. The incumbent assists with the ongoing computer room environmental support service within the section.
You will find additional information about the job in the Duty Statement .
Working Conditions
The successful candidate must reside in California upon appointment.
Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR
Minimum Requirements
You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY TECHNICIAN Additional Documents
Job Application Package Checklist Duty Statement
Position Details
Job Code #: JC-518795
Position #(s): 420-861-1400-038
Working Title: Information Technology Technician
Classification: INFORMATION TECHNOLOGY TECHNICIAN $4,133.00 - $5,538.00 A $4,485.00 - $6,011.00 B $4,934.00 - $6,613.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: 1
Work Location: Sacramento County
Telework: In Office
Job Type: Permanent, Full Time
Work Shift: Day Shift
Work Week: Monday-Friday
Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Production & Network Services Branch, Network Production Services Section, Infrastructure Support Unit.
Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
For more information about the Department, please visit the Attorney General's website at www.oag.ca.gov .
Please note that this classification contains multiple salary ranges. New-to-State employees will be given the minimum salary of Range A, unless you meet Alternate Range Criteria 482. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with applicable laws, rules, and regulations.
Find the Alternate Range Criteria here: State HR Professionals - CalHR
ALTERNATE RANGE CRITERIA 482
Established 1/31/18, Pay Letters 18-04 and 18-05
When using education to meet the Alternate Range Criteria, education must include at least 6 semester units (or 9 quarter units) of information technology or closely related course work. Closely related coursework refers to a course of study involving the study of computing, such as software engineering, computer engineering, Management Information Systems, Geographic Information System, and computing technology.
Range A. This range shall apply to persons who do not meet the criteria for Range B or Range C.
Range B. This range shall apply to persons who meet the Minimum Qualifications for the classification and who have:
1. Completed one year of satisfactory additional experience performing duties equivalent to or higher than an Information Technology Technician, or
2. Completed an additional 30 semester or 45 quarter units from an accredited college or university.
Range C. This range shall apply to persons who meet the Minimum Qualifications for the classification and who have:
1. Completed two years of satisfactory additional experience performing duties equivalent to or higher than an Information Technology Technician, or
2. Completed an additional 60 semester or 90 quarter units from an accredited college or university.
When the requirements for the criteria are met and upon recommendation of the appointing power, the employee moving from Range A to Range B shall receive a rate under the provisions of California Code of Regulations, title 2, section 599.674. The employee moving from Range B to Range C shall receive a rate under the provisions of California Code of Regulations, title 2, section 599.676.
Special Requirements A fingerprint check is required.
Clearly indicate JC-518795 in the "Examination(s) or Job Title(s) For Which You Are Applying" section of your State Application.
If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.
The Department of Justice does not provide visa sponsorship and is not an E-Verify employer.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/4/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Justice Mail in-CJIS Divisions Attn: Sheri Wise JC-518795 PO Box 160608
Sacramento , CA 95816-0608
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Justice Drop off- CJIS Divisions Sheri Wise JC-518795 4949 Broadway
Sacramento , CA 95820
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Oral and written communication skills. Experience installing, removing, troubleshooting network cabling (cable/fiber). Experience installing and removing hardware components such as servers, routers, and switches. Experience working with vendors to obtain quotes, coordinate repair, and provide input on renewals. Ability to work effectively with all levels of technical staff and management. Ability to work various shifts (weekends, holidays, on-call) and travel statewide as required. Ability to ensure that resolutions are timely, accurate, and well documented.
Benefits Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx .
Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Sheri Wise (000) - sheri.wise@doj.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than one page in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements.
For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success.
Please decribe your experience with cabling an enterprise and/or home network. Please provide an overview of a technical problem you have resolved. Please provide an explanation on which is a better sandwich, peanut butter and strawberry jelly or peanut butter and grape jelly sandwiches.
Additional Information about Application Filing
Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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