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Engineering and Design Services Administrative InternshipProtocase • United States
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Engineering and Design Services Administrative Internship

Protocase
  • US
    United States
  • US
    United States
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Über

Engineering & Design Services (EDS) Administrative Intern
Location: Wilmington (Must be legally eligible to work in the United States) Term: Full-Time (40 hours/week) Start Date: August/September Type: In-Office Only Are you an organized and detail-oriented engineering student looking for real-world experience? Do you enjoy structured work and want to play a meaningful role in how engineering teams operate? At Protocase / 45Drives, we've been building and growing our Wilmington, North Carolina operation over the past year, and we're looking for an Engineering & Design Services (EDS) Administrative Intern to support our EDS team. This is a chance to contribute to a growing team where your work helps engineers, production, and sales move faster and more efficiently. About the Role
EDS is the technical bridge between our customers, sales, and the production floor. Every job that runs through our shop
500 to 1,000 each week
passes through this department in some form. The team reviews incoming files for manufacturability, modifies CAD when needed, generates build documentation, and supports internal teams and customers throughout production. This is an administrative and workflow support role. While you won't do engineering design work, you'll be embedded in the systems that drive it: organizing files, supporting workflow, validating job data, maintaining documentation, and keeping work moving so engineers can focus on higher-complexity technical tasks. The role is structured and process-driven, ideal for someone who thrives on organization, accuracy, and consistency. It's a strong fit for someone interested in manufacturing operations, engineering administration, or production workflows in a high-volume, fast-turnaround environment. Key Responsibilities:
Reporting & Workflow Support Pull and distribute daily/weekly queue and job reports (RFQs, approvals, build sheets, customer/account updates) Monitor queue health and flag stalled jobs, aging WIP, or bottlenecks Support workflow tracking, KPI snapshots, and system upkeep Track approvals and help keep jobs moving through the pipeline File & Data Management Organize and route incoming CAD files (SolidWorks, STEP, PDF, DXF, DWG) into correct project structures Maintain file naming, revision control, and folder standards Support cleanup, archiving, and internal data upkeep Perform light data entry and record maintenance RFQ & Build Sheet Support Perform first-pass RFQ reviews to confirm completeness before engineering review Identify missing information, inconsistencies, or file issues during pre-flight checks Review build sheets against templates and standards before production handoff Support re-orders, standard setups, and low-complexity workflow tasks Technical & Administrative Support Provide first-line support to EDS and Sales (job status, file location, process questions) Route and escalate technical issues to engineers Follow up on customer approvals and missing information Maintain internal documentation and process materials Support onboarding, training records, and administrative needs Assist with continuous improvement and documentation accuracy About You
We're looking for someone who is detail-oriented, reliable, and comfortable working within structured systems. You: Are currently pursuing or recently completed a degree/diploma in Mechanical Engineering, Engineering Technology, Manufacturing, Business Administration, or similar Take pride in accurate, organized work Learn systems and software quickly Communicate clearly in writing and verbally Can manage tasks independently Want hands-on exposure to a manufacturing environment Nice to Have
Exposure to SolidWorks, AutoCAD, or CAD viewers Familiarity with machining or sheet metal concepts Experience with ERP, ticketing, or job tracking systems Basic understanding of mechanical drawings What You'll Learn
How a high-mix, high-volume manufacturer operates day-to-day The full lifecycle of a job from RFQ to production handoff Manufacturing processes (laser cutting, bending, machining, finishing) How engineering, sales, and production coordinate under tight timelines Real-world exposure to engineering workflows and quality systems About Us
Established in 2001, Protocase combines advanced software with innovative manufacturing to deliver custom solutions worldwide. With over 16,000 customers
including NASA, Google, Apple, and Boeing
we're known for speed, quality, and customer focus. 45Drives builds open-source data storage solutions using commodity hardware, offering flexibility and value without vendor lock-in. Why Join Us?
We work a little differently. This isn't just a place to gain experience
it's a place to do meaningful work. We believe people should feel good about what they do every day, and we build environments where that's possible. Learn more about how we work differently: www.workdifferently.info Benefits & Perks
While this is an internship and full benefits don't kick in until a permanent offer, you'll still experience the best parts of our culture
and if we're a good fit, a full-time role could be your next step. Immediate Benefits & Perks Gym access (Skyline Center) Training, coaching, and development Social events and team activities Rewards & recognition program Community discounts $19 USD/hour + potential incentives Hands-on engineering workflow experience Exposure to manufacturing and quality systems Pathway to future engineering/technologist roles Team-focused environment Available if you join us full-time Medical, dental, life insurance, 401(k) Vacation starting at 2 weeks, increasing with tenure
  • United States

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