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Field Sales Account Executive (Luxury Consignment Executive) - Central/West LAThe RealReal • United States
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Field Sales Account Executive (Luxury Consignment Executive) - Central/West LA

The RealReal
  • US
    United States
  • US
    United States
Jetzt Bewerben

Über

Luxury Consignment Executive (LCE)
Our team at The RealReal is growing, and we're seeking experienced sales professionals to drive consignment business. As a Luxury Consignment Executive (LCE), you'll play a vital role in Outside Salesacquiring luxury items from clients and building both new and repeat business within your assigned territory. This role is ideal for someone who is customer-focused, self-motivated, and thrives in a quota-driven, in-home appointment sales environment. Your daily responsibilities will include: Client Outreach: Engage new and existing clients through daily outreach and in-home appointments to drive consignment activity. Develop and execute creative networking and outreach strategies to attract new consignors and foster repeat business. Lead Generation & Conversion: Proactively build pipeline by sourcing new leads, reactivating lapsed clients, and converting marketing-qualified leads into consignors. Leverage Salesforce CRM to effectively manage a book of business. Sales Performance: Consistently meet or exceed monthly quotas by driving key performance metrics and contributing to overall revenue growth. Consignment Procurement & Logistics: Acquire luxury consignment items from clients and oversee the end-to-end coordination of item pickup and shipment to The RealReal's e-commerce centers. Client Experience: Deliver a high-touch, white-glove experience throughout the consignment process to ensure client satisfaction, trust, and long-term engagement. Contract Management & Client Consultations: Clearly present and review consignment contracts, establish pricing expectations using internal tools and luxury market expertise, and guide clients through each step of the process. Cross-Functional Collaboration: Partner with Retail teams to support sales growth and collaborate closely with the Consignor Relations team to proactively address and resolve client concerns. Field Work: Spend the majority of timeover 70%in the field, cultivating client relationships and securing consigned items through personalized, in-home appointments. To be successful in this role, you should bring: Minimum requirements include 3+ years of proven success in performance-driven direct sales roles, with a consistent track record of meeting or exceeding targets. Exceptional ability to build rapport, earn trust, and communicate effectively regarding high-value goods / services with discerning clientele. Highly motivated, results-oriented, and comfortable operating independently in a fast-paced, field-based environment. Strong relationship-building, organizational, and problem-solving skills; excellent verbal and written communication; proficient in Salesforce (or similar CRM). Able to commit to a 40-hour workweek with occasional off-hours; must reside in the assigned territory, possess a valid driver's license (except in Manhattan, Brooklyn, and Chicago markets), maintain compliant insurance and driving record, and lift up to 25 lbs as needed. Willing and able to travel more than 70% within the designated market. Preferred requirements include prior experience in selling luxury goods and/or high-end services, an established book of business with existing client relationships, and a strong understanding of fashion trends and the luxury market. Compensation, benefits, and perks include a base salary plus uncapped commission, $2,750/month commission - top performers earning over $5,000/month, additional $500 bonus potential (at target), annual elite club trip for top performers, monthly sales competitions (i.e. cash | prizes | site credit), employee stock purchase plan, 401K with company match, medical, dental & vision insurance, paid parental leave, 9 paid company holidays, and flexible time off (with manager approval). The expected salary range for this role is $60,000.00-$65,000.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits. The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categoriesincluding women's and men's fashion, fine jewelry and watches, art, and homein support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service. The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, people come first. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • United States

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