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BPO Sales Director - Insurance (REMOTE ROLE)NTT DATA • United States
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BPO Sales Director - Insurance (REMOTE ROLE)

NTT DATA
  • US
    United States
  • US
    United States
Jetzt Bewerben

Über

Position Summary
We are seeking experienced and historically successful Contact Center BPO Sales Hunter for our Agentic AI Customer Service business. Successful candidates will be domain subject‑matter experts in one or more industries with a proven track record of originating relationships and closing large, complex BPO and BPaaS deals. These senior‑level sales professionals will create a market of buyer relationships with decision makers at or proximal to the C‑level and will position AI‑first BPO/BPaaS transformative service solutions that enable businesses to achieve their Board‑level and executive‑level strategic outcome goals. Key Responsibilities
Market‑maker who originates deals proactively. Adept at creating demand and establishing relationships with decision‑making buyers of the service. Subject matter expert on the Insurance (P&C, L&A) industry and core value‑chain processes. Utilize a consultative approach to understand the unique challenges, dynamics, constraints and goals of the prospect organization and key stakeholders, developing a customized transformative BPO/BPaaS proposition that incorporates AI and technology automation and considers the competitive landscape. Lead the end‑to‑end sales cycle, collaborating with solution architects, pricing teams, legal, operations, etc., to structure competitive multi‑million‑dollar annual contract value BPO deals from initial prospect engagement through contract negotiation and closure. Develop and execute a strategic go‑to‑market plan to create market awareness and demand in collaboration with managing director‑level leaders, industry teams, alliance partners, advisor and analyst relations, and marketing. Build strong executive‑level relationships with prospective decision makers and stakeholder influencers, including COO’s, CIO’s, CFOs, and heads of operations. Stay current on industry and AI/technology trends, competitive positioning, and emerging technologies relevant to BPO and digital operations. Serve as a thought leader in the market and contribute to brand elevation through participation in industry forums, panels and client advisory boards. Required Qualifications
10+ years of experience in BPO/Business Process Services sales with a deep understanding of transformative outsourcing models. 7+ years of demonstrated success selling large, complex, global BPO deals ($20M+ TCV). 5+ years of recent industry experience selling transformative customer experience/customer service and industry‑specific core value‑chain deals. Preferred Attributes
Ability to bridge business value with enabling technologies such as AI (agentic & generative), analytics, core industry‑specific administrative platforms and automation. Entrepreneurial mindset with the ability to navigate matrixed environments and influence cross‑functional teams. Track record of exceeding sales targets and contributing to revenue growth. Strong financial acumen and ability to structure complex deal constructs. Exceptional executive presence, communication and relationship‑building skills. EEO Statement
NTTDATA is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here.
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  • United States

Sprachkenntnisse

  • English
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