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Salesperson IIDealers Auto Auction Group • Birmingham, Alabama, United States
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Salesperson II

Dealers Auto Auction Group
  • US
    Birmingham, Alabama, United States
  • US
    Birmingham, Alabama, United States
Jetzt Bewerben

Über

Salesperson II

Primarily responsible for providing exceptional service to customers in their buying experience through customer relations, product knowledge, and providing a positive buying atmosphere. BILINGUAL PLUS!!!!

JOB DUTIES

  • Sales efficiency through product knowledge, company standards, and customer/company expectations
  • Keep abreast of incoming inventory, features, accessories, etc. and how they benefit the customer
  • Know and understand equity and values, and be able to explain depreciation to the customer
  • Customer relations
  • Team efforts
  • Follow up
  • Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor
  • Establish personal income goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals.

POSITION REQUIREMENTS

  • High School Diploma or GED
  • Customer relations experience
  • Must be able to qualify for a Sales license
  • Valid driver's license
  • Clean MVR Demo vehicles (including test drives)
  • Exceptional industry knowledge makes, models, features, etc.
  • Professional appearance
  • Basic computer skills

CHARACTERISTICS

  • Modesty customers do not respond well to bravado and arrogance
  • Conscientiousness
  • Achievement Orientation
  • Self-Motivated - Not easily Discouraged
  • Business acumen focused on building repeat customers & referrals
  • Excellent Listener
  • Accountability

SKILLS & QUALIFICATIONS

  • Ability to decipher quickly customer needs.
  • Listens more than they speak
  • No supervisory responsibility
  • Regular and substantial contact with others
  • Contacts usually involve discussions related to policies and programs and may include proposal or presentation writing, negotiation with vendors, and the like.
  • Handles sensitive, complex, and/or confidential information.
  • Requires moderate interpersonal and communication skills to ensure that customer requests or needs are met.
  • Acknowledges and clarifies customer inquiries, requests, or complaints to ensure that needs are identified, documented and addressed.
  • Tasks are multiple and focus more on single processes. Work is sometimes standardized and sometimes varied.
  • There is no responsibility for budget, revenues and/or expenditures.
  • Performs duties within scope of general Company policies, procedures and objectives.
  • Analyzes problems and performs needs assessments.
  • Uses judgment in adapting broad guidelines to achieve desired result.
  • Regular exercise of independent judgment within accepted practices.
  • Makes recommendations that affect policies, procedures and practices.
  • Refers exceptions to policy and procedures to the supervisor.

PHYSICAL REQUIREMENTS

  • Work involves some exposure to moderate risk of accident and requires following basic safety precautions.
  • Position requires occasional or frequent moderate physical activity which includes 40% walking, 45% standing, 5% lifting, and 10% sitting.
  • Birmingham, Alabama, United States

Sprachkenntnisse

  • English
Hinweis für Nutzer

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