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Aquatics Training Supervisor
- Hershey, Pennsylvania, United States
- Hershey, Pennsylvania, United States
Über
Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park.
The purpose of the aquatics training supervisor is to manage part-time aquatics and attractions employees within the assigned area of responsibility in order to uphold service standards and meet daily business needs.
As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!
Job Duties (Duties marked with an asterisk are essential functions of this job):
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Lead and direct attractions team members within the assigned area. Assist Supervisory staff in attraction assignment, preparation, and training. Ensure proper staffing and that all employees have proper training and documentation each shift. Facilitate training as needed.*
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Complete checklists, inspections, and any supporting documentation in accordance with Hersheypark policies and procedures as needed.
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Lead the safe and effective operation of assigned attraction(s). Monitor employees and provide on-the-spot coaching and direction as needed. Monitor workflow and make work assignments to maintain operational capacity of the attraction.*
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Provide first line support for guest issues and escalate advanced issues as needed.*
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Act in assigned Attraction operational positions, depending on level of experience or operational need (i.e. attractions operator, lifeguard, Team Leader, etc.).*
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Communicate with direct supervisor on any staffing or other issues. Report trends, issues, or concerns.*
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Participate in seasonal event set-ups and other themed projects as assigned.
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Perform other duties as assigned.
Qualifications:
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Minimum of 1 year of related Amusement Park experience.
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18 years of age or older.
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Completion of high school or GED
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Post-Employment - Applicants must attend and complete Jeff Ellis & Associates International Lifeguard Shallow Water and Lifeguard Instructor Training within 12 months of onboarding.
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This position is designated as Safety Sensitive and requires successful completion and passing of a pre-employment drug test.
Knowledge, Skills, and Abilities:
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Strong communication skills and attention to detail.
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Must be friendly, team oriented, and customer focused.
Job Demands:
While performing the duties of this job, the employee is required to:
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Climbing Ladders Occasional (
Sprachkenntnisse
- English
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