Cosmetics Operating Assistant, Full Time - Chestnut HillBloomingdale's • Framingham, Massachusetts, United States
Cosmetics Operating Assistant, Full Time - Chestnut Hill
Bloomingdale's
- Framingham, Massachusetts, United States
- Framingham, Massachusetts, United States
Über
* Acknowledge customers in a friendly and helpful manner upon their entry into the area. * Assist Beauty Advisors in conversion sales through courtesy/professionalism. * Partner with Sales Staff to complete sales and add on items to increase IPT. * Assist in the coordination of operational tasks as required such as, putting out new merchandise, sales & event set-up & damages. * Ensure timely processing of new receipts, damages, testers, and return to vendors through delegation to self and staff. * Support business driving events to achieve department goals. * Supervise proper presentation, organization, storing, and replenishment of stock. * Coach selling of merchandise through effective customer service/selling techniques. * Communicate regularly with vendors, planners, distributors, and buyers regarding stock needs, customer preferences, & special events in partnership with DM. * Ensure associates are developing a repeat-business customer base to regularly communicate upcoming events, new merchandise receipts and product replenishment to drive sales. * Organize and execute physical inventory process in partnership with DM. * Maintain high customer readiness standards, deliver a clean, neat and easy-to-shop store. * Adhere to AP/inventory control/compliance procedures to ensure shortage prevention. * Support the DM in driving Bloomingdale's Sales, Service and Loyalty priorities. * Monitor Selling Floor Standards of merchandising, event set up, visual changes, and supplies. * Demonstrate awareness of key sales drivers. * Maintain stockroom standards and manage all inventory control and AP standards. * Participate in department meetings/conference calls/store meetings/customer issues. *Driven by our Desire to Win* * Understand counter and department's business trend vs. Plan/ LY by using Branch Department Class w/Gross Returns report and New Application Report. * Know what categories are selling vs. non-selling through on the floor observation and ground intelligence from sales professionals and customers.
* Create and review business plans with Cosmetics Manager, including eventing and stock management, to maximize opportunities to achieve plan. *Committed to a culture of Collaboration and continuous learning* * Assist DM with staffing of counters and TIA Administration. * Assist DM with planning/coordinating Bloomingdale's and vendor training for team members. * Be proficient in all systems/ device usage to drive sales, clientelling and operational tasks. * Assist in training, coaching, motivating, and developing new and incumbent associates on company policies and procedures, product knowledge, and department productivity goals. * Review/analyze business performance of daily, weekly, monthly, seasonal, and annual sales. * Review advertising calendar and ensure proper execution of events. * Ensure accuracy of promotional presentation; communicate advertising and events information to associates. *Qualifications and Competencies* * High School Diploma or equivalent required. * Able to easily engage in conversation. * Social ease and quick response to customer needs and inquiries. * Able to maintain composure in difficult situations. * Detailed oriented about product knowledge.
* Able to communicate effectively with customers, peers and management.
* Basic math functions to operate register, handle money and make change. * Able to use a calculator. * Able to work independently and as part of a team in a learning environment. * Able to use and navigate multiple technological devices. * Ability to sell and build a sale through conversational interaction. * Enjoys meeting and interacting with customers; demonstrates strong interpersonal skills. * Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures. * Ability to work a flexible schedule based on department and store/company needs which may include day, evening, weekends, and/or holidays. Regular, dependable attendance and punctuality is required. *Physical Demands* * Constant moving and standing. * Able to lift 10lbs. * Able to reach, grasp, stoop, kneel, crouch and climb ladders. This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment. BEAUTY00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdalesJOBS.com.
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klick auf „Jetzt Bewerben”, um deine Bewerbung direkt auf deren Website einzureichen.