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Customer Service AgentWalking Tours • Covington, Kentucky, United States
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Customer Service Agent

Walking Tours
  • US
    Covington, Kentucky, United States
  • US
    Covington, Kentucky, United States
Jetzt Bewerben

Über

Are you friendly? Do you enjoy helping a guest get the best experience possible? Can you multitask? Do you like to learn new things everyday? Are you adaptable and open-minded? Are you a self-starter? Do you thrive in a performance-based environment?
Then we want you to come work with us! We will train you!
Responsibilities include:
Answering customer questions and inquiries by phone, email, and live chat on our websiteTaking and processing orders for our customers who purchase ticketsUse Sales skills to obtain a high call to sale ratioData entry, helping to keep track of our customers' dataAssisting with other projects around the office
If you're someone who enjoys always having something to do, is responsible, and friendly, you may be a good applicant for this position.
You MUST:
Be available to work weekends and rotating holidaysBe dependableHave a desire to help our customersHave a great 'phone' personality - Having a great in person one helps tooUnderstand that our guests are our #1 priorityBe a quick learner - You'll need to learn all of our tours, in all of our cities, and details about those cities which would help a tourist - "Where can I find parking".
We look forward to hearing from you!
  • Covington, Kentucky, United States

Sprachkenntnisse

  • English
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