Community Manager
WSH Management, Inc.
- Gilroy, California, United States
- Gilroy, California, United States
Über
Community Manager Location:
Gilroy, CA 95020 Salary Range:
$28.00 - $31.00 Hourly Position Type:
Full Time Job Shift:
Day
Description Position Overview
Seeking an experienced Property Manager to oversee a 104-unit, 100% tax credit multifamily community located in Gilroy. This full-time onsite position includes a two-bedroom apartment unit. The ideal candidate will have prior tax credit (LIHTC) and leasing experience, with strong skills in controlling delinquencies, managing budgets, and supervising site staff. The Property Manager will be responsible for the overall performance of the property within set goals, ensuring compliance with all program requirements while fostering a positive, resident-focused community environment. What We Offer
Pay:
$28.00–$31.00 per hour Schedule:
Full-time (40 hours per week),
Monday–Friday, 8:00 AM–5:00 PM Benefits:
Medical, Dental, Vision, Life Insurance;
401(k) with employer match Time Off:
Paid vacation and
15 paid company holidays Housing:
2-bedroom apartment included to live onsite Key Responsibilities
Financial
Demonstrate ability to understand financial goals; operate asset in owner’s best interest in accordance with the
Policies & Procedures Manual . Maintain accurate records of all community transactions and submit timely reports (e.g.,
rent rolls, delinquency reports, move-ins/move-outs ). Daily review of the property Yardi dashboard. Review all vacant and available units to ensure timely move-ins. Prepare
annual budgets and income projections
accurately and on time. Ensure all
rents and late fees/check charges
are collected, posted, and deposited promptly. Generate necessary
legal actions/documents
in accordance with
Landlord/Tenant Law, Fair Housing Laws , and company guidelines. Provide constant vendor/contractor communications concerning
scheduling, billing, vendor relations, and certificates of insurance . Ensure invoices are accurately processed for approval and payment by Corporate office;
manage petty cash and all funds . Performs other related duties as assigned. Carries out additional responsibilities
as needed to support department and company objectives. Leasing
Ensure the property is rented to
fullest capacity
and lost rent is
minimized . Utilize the
Yardi leasing workflow
from initial contact through approval/denial of tenancy and move-in. Utilize marketing strategies to secure prospective residents. Confirm leasing staff techniques are effective in qualifying and securing future residents. Confirm that leasing staff gather and file information about
market competition . Continually monitor and analyze
traffic logs, conversion ratios, budget guidelines, renewal information, marketing data , etc., to provide up-to-date and accurate information. Represent the company
professionally at all times . Administrative
Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. Maintain working knowledge of
California landlord/tenant law
and common procedures and notices. Confirm all leases and corresponding paperwork are completed and input into the
software system
accurately and timely. Ensure
current resident files
are properly maintained and in required order. Ensure
all administrative paperwork
is accurate, complete, and submitted timely. Ensure
compliance with all applicable affordable housing programs . Lead emergency team
for the community; ensure proper response and handling of all emergencies with staff, residents, and buildings within company guidelines to minimize liabilities (e.g.,
criminal activity, injuries, fires, floods, freezes ). Resident Retention :
Conduct
quarterly Resident Meetings Handle resident concerns/requests timely to ensure satisfaction Participate in resident social service programs and/or coordinate resident activities Develop/implement retention programs ( resident functions, special promotions, monthly newsletters ) Ensure distribution of all company/community notices ( bad weather, emergency , etc.)
Consistently implement
policies of the community. Daily review of all emails
and respond within
24 hours . Personnel Management
Consistently use successful techniques and company directives to
screen, hire, orient, and train
new personnel. Ensure staff efficiency through ongoing
training, instruction, counseling, and leadership . Plan
weekly/daily brief meetings
with staff to review schedules, work order status, and assignments. Coordinate maintenance schedule and assignments with the
Maintenance Supervisor . Administer action plans consistently and timely for performance problems;
document appropriately , communicate with supervisor and HR Director, and
terminate properly when necessary . Provide support to staff to encourage teamwork;
lead by example
to create a harmonious environment. Ensure all administrative processes involving personnel are handled timely (e.g.,
performance evaluations, salary reviews, online timekeeping, change of status ). Maintenance
Maintain community appearance and ensure repairs are noted and completed
on a timely basis
through regular
inspections and tours . Assure
quality and quantity of market-ready apartments . Ensure
models and market-ready apartments
are walked daily; communicate any service-related needs to maintenance. Ensure
service request procedures
are followed, recorded in property management software, communicated to maintenance, status updates to residents, notes entered, and
satisfaction follow-up . Safety
Learn and ensure compliance with all company, local, state, and federal
safety rules . Ensure
unsafe conditions
are corrected
promptly . Direct staff to follow a
“safety first”
principle. Abilities
Ability to
make decisions , meet targets, and
work under pressure . Strong command of the English language, including
proper grammar, spelling, and sentence structure . Thorough understanding of the English language and ability to
communicate effectively with others . Strong
writing and proofreading
skills. Attention to detail
in all aspects of job performance. Effectively
prioritize multiple projects
simultaneously while meeting deadlines. Demonstrated
managerial and leadership
skills. Strong
communication and negotiating
skills; ability to build and maintain
strong vendor relationships . A
sense of urgency , comfort with ambiguity,
drive for results , and ability to remain true to the company’s brand and image. Ability to apply principles of
logical thinking
to define problems, collect data, establish facts, draw valid conclusions, and initiate appropriate action. Effectively convey ideas, images, and goals
to a diverse group of personalities. Possess a positive attitude; keep calm and smile under all circumstances.
Qualifications
College degree preferred. Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. Minimum 2-3 years as Community Manager of a stabilized Tax Credit property Minimum 2-3 years working in programs permanent supportive housing serving homeless or other special needs populations. Affordable housing experience required. Achieve Fair Housing certification prior to interaction with prospects or residents. Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite/Office 365including Word, Excel, Outlook as well as property management software applications. Knowledge of OSHA laws and regulations. Must possess a valid Driver’s License, reliable transportation and current auto insurance coverage as thisposition may require some driving for company business. Participate in training to comply with new projects, programs or existing laws. Be able to work evenings and weekends on call as needed. Present self in a neat, clean and professional manner at all times throughout the workday and/or wheneverpresent at the community or representing the community. Comply with expectations as demonstrated in the Employee Handbook. WSH Management
has managed senior and multifamily properties since we began operations over 20 years ago and are very experienced in the management of both affordable and market rate apartment communities. We currently manage over 60 properties in California and have over 175 employees.
Come join us! WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law.
If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO.
Compensation details:
28-31 Hourly Wage
PI901b69603c32-38059-40098045
Sprachkenntnisse
- English
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