Environmental Services ManagerTreasure Island Resort & Casino • Ellsworth, Maine, United States
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Environmental Services Manager
Treasure Island Resort & Casino
- Ellsworth, Maine, United States
- Ellsworth, Maine, United States
Über
Pay Rate: $66,560 starting salary
SUMMARY: Plan, organize, and direct casino cleanliness operations ensuring the casino complex is clean and sanitary for both guests and team members. Responsible for a high level of guest service as described in your department's guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Hire, schedule, train, coach, and evaluate staff and conduct performance reviews
- Develop an annual budget, and maintain controls on financials, including labor costs, to maximize efficiency and effectiveness of operations
- Attend Management meetings with stakeholders on planning along with gaining feedback regarding EVS work being completed
- Oversee department operations ensuring the casino complex is clean and sanitary
- Oversee department training regarding guest service, safety and emergency plans
- Plan and implement projects to completion
- Develop, implement and maintain high standards of cleanliness and sanitation
- Develop department policies and procedures, coordinate the changes with other departments and oversee the implementation
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
- High School Diploma/GED or equivalent experience
- 4 years previous management experience in a related field at a similar sized property
Skills
Required:
- Accurate and detail-oriented
- Highly organized and ability to adapt quickly to changing priorities
- Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows
- Excellent written, verbal and interpersonal communication skills
Abilities
Required:
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to serve both internal and external customers
- Ability to manage departmental budget and control labor and expenses
- Ability to interact with guests, coworkers and management in a professional and courteous manner
- Ability to manage projects in a timely and efficient manner
- Ability to develop and implement standard operating procedures
REQUIRED TRAINING
- Treasure Island guest service training
- Blood borne Pathogens and Safety training
- Effectively Handling Harassment training
- Any position-related training as determined by division director
PHYSICAL DEMANDS
- Must be able to walk, stand or sit for long periods throughout the day
- Must have a good sense of balance, and be able to bend and kneel and stoop
- Must be able to reach and twist occasionally
- Must be able to push, pull and grasp objects routinely
- Must have the ability to independently lift a minimum of 50 pounds routinely
- Must be able to perform repetitive hand and wrist motions
- Must have good eye hand coordination
WORKING ENVIRONMENT
- Work is performed throughout the entire property including flashing lights, frequent loud noises and cigarette smoke
- Must be able to work in cramped, tight quarters
- Must be willing to work a flexible schedule including all shifts, weekends and holidays
- Must handle hazardous materials
- Occasionally must deal with angry or hostile individuals
Sprachkenntnisse
- English
Hinweis für Nutzer
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