Technical Consultant

Hybrid schedule is desired. 1-2 days per week in person is preferred.
 

What You'll Do

• Develop and maintain a ~6-month IT enablement roadmap aligned to key initiatives

• Partner with SMEs (AWS, Salesforce, MuleSoft, AI, etc.) to identify skill gaps and coordinate training

• Translate technical knowledge into structured sessions, materials, and reusable assets (playbooks, guides, templates)

• Design and develop training curriculum and instructional content — not just coordinate delivery

• Coordinate and schedule training sessions across audiences (executive, supervisor, functional teams)

• Work with supervisors to align training to real project needs and team gaps

• Deliver 2–3 pilot sessions (e.g., AI/GenAI, Agile, ITIL) and refine approach based on feedback

• Establish lightweight tracking for training participation, skill gaps, and adoption

• Provide periodic updates on progress, engagement, and impact

What You'll Need

Required:

• 10+ years of overall IT experience

• 3–5+ years of experience in IT training, enablement, instructional design, or curriculum development

• Experience working across multiple IT domains (e.g., AppDev, Cloud, IT Operations, Platforms)

• Demonstrated proficiency with AI tools (e.g., ChatGPT, Claude, or similar) to accelerate content development, training material creation, and documentation

• Demonstrated ability to build training content from scratch — not solely facilitate existing material

• Ability to translate technical concepts into practical, user-friendly training content

• Experience developing roadmaps, training plans, or reusable documentation

• Strong coordination and stakeholder management skills across technical teams and leadership

Preferred:

• 12+ years of IT experience

• Experience establishing or supporting an IT enablement or capability-building function from the ground up

• Familiarity with Agile methodologies and ITIL framework

• Exposure to AI/GenAI tools and use cases in IT environments

• Experience with platforms such as AWS, MuleSoft, Salesforce, and ServiceNow

• Experience with Learning Management Systems (LMS) — evaluation, implementation, or administration

• Experience delivering executive-level presentations or training sessions

• NJ public sector or large government enterprise experience strongly preferred

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor.

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