EAM Administrator

We are looking for an EAM Administrator (Trapeze & Infor EAM) to manage, configure, and optimize enterprise asset management systems to support asset lifecycle management, preventive maintenance programs, and operational efficiency. This position will be a full-time, contract role, and is hybrid in Chicago, IL.

What You’ll Do

• Administer, configure, and maintain EAM systems including Trapeze MMIS and Infor EAM, managing user access, security roles, and permissions
• Manage system upgrades, patches, and releases in coordination with vendors and IT teams
• Configure and maintain asset hierarchies, work order workflows, preventive maintenance schedules, and inventory modules
• Develop and maintain integrations between EAM systems, Oracle ERP, custom applications, and other enterprise platforms
• Oversee data governance to ensure integrity, accuracy, and consistency of asset records
• Perform data imports, migrations, and data cleansing activities
• Develop and enforce data standards, naming conventions, and classification structures
• Generate and validate reports, dashboards, and KPI metrics for operational and management reporting
• Troubleshoot and support Max-Queue server configuration and related issues
• Provide Tier 2 and Tier 3 support for EAM-related issues, troubleshooting both functional and technical problems
• Develop and deliver end-user training, documentation, and standard operating procedures
• Manage helpdesk queues and respond to EAM-related incidents and service requests
• Collaborate with cross-functional teams to identify opportunities for process improvement and system optimization
• Support capital projects and new asset onboarding efforts
• Lead or support EAM system implementations, upgrades, and enhancements
• Conduct system audits, health checks, and performance assessments
• Ensure the EAM system supports compliance with regulatory standards such as ISO, OSHA, and EPA requirements
• Maintain documentation including system configurations, integrations, and change logs
• Support internal and external audits by providing accurate asset and maintenance records

What You’ll Need

Required:

• Experience administering and supporting enterprise asset management systems such as Trapeze MMIS and Infor EAM
• Strong understanding of asset lifecycle management and preventive maintenance processes
• Experience with system configuration, integrations, and enterprise application support
• Experience with data management including migration, cleansing, and governance
• Ability to troubleshoot complex system and application issues
• Strong analytical and problem-solving skills
• Experience working with cross-functional teams and translating business needs into system solutions
• Strong communication and documentation skills

Preferred:

• Experience integrating EAM systems with Oracle ERP or other enterprise platforms
• Familiarity with Max-Queue server configuration and troubleshooting
• Experience supporting compliance frameworks such as ISO 55000, OSHA, or EPA standards
• Experience supporting large-scale asset management or infrastructure environments

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor