Sales & Revenue Coordinator

15‑Month Maternity Leave Replacement Contract

GHGC

LIVING HOSPITALITY

SHERATON LAVAL – ÔMAGE HOTEL MONTRÉAL LAVAL

Hospitality is evolving. So is your career.

Grow Together · Hospitality Is Our Priority · Commitment to Excellence · Creating Memorable Experiences

40% – Inventory and group management 35% – Room block management 25% – Meetings, training, and administration

• Create Banquet and Accommodation groups in LightSpeed (LS)
• Build complete group files (BRs, emails, and all related communications)
• Prepare and update rooming lists and operational checklists
• Manage pick-up reports (90-day and 365-day) and verify reservations at 30 and 60 days
• Flag and code VIP guests; balance King/Queen room inventory
• Manage group cancellations and identify duplicates
• Ensure data consistency between OYIELD and LightSpeed
• Manage group room blocks for meetings with meeting space and OneStop blocks (legal contracts)
• Process accommodation requests: rooming lists, LS entries, and individual blocks
• Monitor room blocks and pick-up; manage cut-off dates
• Code VIPs, manage upgrades, and contractual complimentary rooms
• Manage no-shows in coordination with on-site clients
• Participate in weekly meetings and pre-convention meetings with teams and clients
• Train Front Desk staff on group management, systems, and procedures
• Ensure constant presence at the front desk office (8:30 a.m. to 5:00 p.m.) and answer extension 120
• Assign CI/TY opportunities to sales managers and prepare revenue reports

Key Skills
Attention to detail, strong organizational skills, accuracy, autonomy, effective communication, versatility, stress management, and strong teamwork abilities

Experience and Education

• 1 to 3 years of experience in hotel coordination, sales, or administration
• DEC or AEC in Tourism or Hotel Management (an asset)
• Proficiency in LightSpeed, OYIELD, and ResLink (assets)

• Career advancement opportunities
• Complimentary meals
• Uniforms and dry cleaning included
• Marriott associate discounted rates (family and friends included)
• Access to the company gym
• Corporate discounts (cell phone, wellness, leisure activities)
• Modern, renovated work environment in the heart of Laval

We thank all applicants for their interest. Only selected candidates will be contacted.

English proficiency is required due to regular interactions with an international clientele.

The masculine form is used for ease of reading only and is not intended to be discriminatory.