Service Advisor

divh2Hiring Immediately - Experienced Service Advisor/h2pAt Antwerpen Automotive, we believe in taking care of our team. We know that having the right talent in the right place is the first step to having a productive work environment and a successful company. It starts with our people. When you join the Antwerpen Family, not only will you receive incredible benefits and a competitive salary, but you will also receive opportunities to grow./ph3Job Description/h3pAntwerpen VW is seeking an experienced automotive Service Advisor to develop lasting customer relationships and provide our clientele with product solutions that best meet their needs. The Service Advisor plays a pivotal role in our service departments point of contact with our customers. They identify our customers problems and arrange for the appropriate service. Then they set and manage expectations internally and externally until the project is completed. The ideal candidate is reliable and possesses excellent communication skills as well as prior experience in a similar role./ph3Job Duties/Responsibilities/h3ulliUnderstand and identify our customers automotive problems/liliArrange and schedule appropriate service solutions/liliPrioritize essential services when scheduling jobs/liliOffer customers a variety of options to meet their needs/liliSet and manage the expectations of both our customers and mechanics regarding each service request/liliContinuously keep the customer updated on repair needs and completion times/liliDistribute work between technicians efficiently/liliTake ownership of the customers experience by going above and beyond to leave a positive impression/liliRemaining up to date on our service products and offers/li/ulh3Qualifications/h3ulliA valid drivers license and a clean driving record/liliExcellent interpersonal and customer service skills/liliConsistent attention to detail/liliAble to capable communicate with a variety of personnel/liliMust be able to maintain an organized schedule/liliProfessional demeanor/liliAmbitious and eager to learn the intricacies of any new or existing service products/liliAble to reliably complete tasks on time/liliMust have the ability to multitask in a fast-paced environment/liliPrevious experience in a customer facing automotive service role (required)/li/ulh3Benefits/h3ulliPaid Vacation and Sick leave/liliExcellent Health, Vision, and Dental Insurance/li/ulpIf you meet the qualifications and are ready to take on a leadership role in the automotive sales industry, we invite you to apply. Please submit your resume and be ready to explain why youre the right fit for this position./ppWe are an equal opportunity employer, committed to diversity and inclusion in the workplace./ppJoin our team and drive your career forward with the Antwerpen Auto Group. We look forward to having you on board!/p/div